This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Related information for supported databases

The following table lists suggested reading for databases that BMC Remedy AR System supports. Depending on the version of your database, the titles might differ slightly.

Database type

Suggested reading


  • Introduction to Database Systems by C.J. Date


  • A Complete Guide to DB2 Universal Database by Don Chamberlin


  • SQL Reference Manual
  • Oracle Administrator's Guide


  • Sybase Commands Reference Manual
  • Sybase Administration Guide

Microsoft SQL Server

  • Transact-SQL Desk Reference: For Microsoft SQL Server
  • Microsoft SQL Server 2000 Administrator's Companion

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