Preparing to upgrade the Approval Server
- If you are performing an upgrade, BMC recommends that you perform the following activities to preserve customizations:
- Export your Approval Server customizations to .def and .arx files.
- Back up your customizations to Approval Server form views.
- Document the Approval Server workflow you have disabled.
When upgrading from version 7.1.00 of the Approval Server on a non-root location, explicitly set the write permissions to the installation folder so that the definition files are updated successfully.