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This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Remedy Action Request System 8.1 ... Integrating Enabling plug-ins Configuring the AR System server to access a plug-in server

Plug-in aliases scenarios

Following are scenarios of how aliases affect the behavior of the AR System server when it accesses plug-ins.

In this topic:

Vendor form accessing the ARDBC plug-in scenario


Server-Plugin-Alias: RMDY.ARDBC.XML RMDY.ARDBC.XML myhost



A vendor form that accesses the ARDBC plug-in named RMDY.ARDBC.XML is redirected to the plug-in by the same name on the plug-in server running on myhost.

Workflow accessing the ARF plug-in scenario


Server-Plugin-Alias: RMDY.ARF.PERL.myhost RMDY.ARF.PERL myhost



Workflow that accesses the ARF plug-in named RMDY.ARF.PERL.myhost is redirected to the RMDY.ARF.PERL plug-in on the plug-in server running on myhost.

Vendor form accessing the ARDBC plug-in scenario


Server-Plugin-Alias: RMDY.ARDBC.LDAP.fred RMDY.ARDBC.LDAP
myhost:11001



A vendor form that accesses the ARDBC plug-in named RMDY.ARDBC.LDAP.myhost.1 is redirected to the RMDY.ARDBC.LDAP plug-in on the plug-in server running on myhost and listening at port number 11001.

AR System server accessing the AREA plug-in scenario


Server-Plugin-Alias: AREA AREA myhost



When the AR System server accesses the AREA plug-in, it connects to the plug-in on the plug-in server that is running on myhost. Only one AREA plug-in can exist, so use the reserved name AREA for the alias.

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Last modified by Catherine Skrbina on May 03, 2012
aliases plug-ins vendor forms

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Defining plug-in aliases
Running the plug-in server
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