This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

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Overriding values from ar.cfg or ar.conf

In 7.6.04 and later installations, if a plug-in calls a load balancer (or another server) but you want the plug-in to call a specific BMC Remedy AR System server, you can override values from the ar.cfg (ar.conf) file.  To do this, add values to the following options in the pluginsvr_config.xml file.

<override_ar_server_host></override_ar_server_host>

<override_ar_server_port></override_ar_server_port>

<override_ar_system_user></override_ar_system_user>

<override_ar_system_password></override_ar_system_password>

For example, you might want the plug-in server to use MachineA on port 3814 and log in as JoeUser with a password of pword123.  Change the options as follows:

<override_ar_server_host>MachineA</override_ar_server_host>

<override_ar_server_port>3814</override_ar_server_port>

<override_ar_system_user>JoeUser</override_ar_system_user>

<override_ar_system_password>pword123</override_ar_system_password>

You might need only the host name and port numbers. (The user name and password options are not always required.)

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