This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Opening Knowledge Management System Configuration form

You can set the plug-in log level using the Knowledge Management System Configuration form.

To open the Knowledge Management System Configuration form

  1. Select AR System Administrator Console > Application Administration Console > Custom Configuration > Knowledge Management > Knowledge Management Configuration > System Configuration.
  2. Click Open. The System Configuration form appears.

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