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This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.
Remedy Action Request System 8.1 ... Upgrading Upgrading without overlays already present Stage 3 - Create overlays for existing customizations Creating overlays with the Best Practice Conversion Utility

Obtaining BPCU

This topic provides instructions for obtaining the Best Practice Conversion Utility (BPCU).

To obtain BPCU

  1. Install only the BMC Remedy AR System server on a staging server, development testing server, or any other server that is going to be used for upgrading or testing the upgrade process.

    Warning

    Do not install any BMC Remedy AR System components or applications other than the AR System server. If you do, your customizations might be overwritten.

  2. On the AR System server, go to the <AR_install_dir>\ARSystem directory (for example, C:\Program Files\BMC Software\ARSystem) and locate the BPCU ZIP file. 
    The AR System 8.1 release contains two ZIP files – bpcu80_build001.ZIP and bpcu81_build001.ZIP. 

    Note

    Updates to BPCU (bpcuversionNumber.zip) and the Overlay hash file (OverlayHashFile.zip) between patch releases are posted to the BMC Communities website: https://communities.bmc.com/welcome

  3. Uncompress the ZIP file and review its contents.
    By default, the BPCU files are extracted to the Best_Practice_Conversion_Utility folder. It contains the BPCU utility, the OverlayHashFile.xml file, and other supporting files. 
     

After the BPCU files are uncompressed in the Best_Practice_Conversion_Utility folder, no further installation or configuration is needed. The utility is ready to be run from a command prompt.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by John Stamps on Sep 18, 2014
bpcu obtain

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Creating overlays with the Best Practice Conversion Utility
Configuring your system for BPCU
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