This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Mapping web service data

The procedure for mapping documents is the same for creating and consuming web services.

BMC Remedy AR System performs default mapping automatically when you create a web service or when you add an operation to a web service. By default, your base form is mapped to the ROOT element in your XML Schema, and the fields in your form are automatically mapped to element names in the XML document.

See the following topics for more information:

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