Limitations to sending a Modify instruction
Remember the following restrictions when using email to modify entries:
- The Email Engine does not support the Modify All operation. Only one entry can be modified with one modify instruction. However, you can include multiple modify instructions in one email message if you include the full login information (server, login, and password) for each entry that you want to modify, as in the following example:
Server: polycarp Login: Francie Frontline Password: Key:1234 Action: Modify Schema: HD Incident Request ID: 000000000000003 !536870913!: Server: polycarp Login: Francie Frontline Password: Key:1234 Action: Modify Schema: HD Incident Request ID: 000000000000004 !536870913!:
- You can combine the modify instruction with submit or query instructions in a single message, provided multiple instructions (modify with submit or query) have been sent from the administrator.
- Users cannot add new instructions when replying to the message containing modify instructions.