This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Installing and deploying on JBoss

To install and deploy the mid tier with JBoss Application Server, complete the following steps:

  1. Install JBoss Application Server. (For instructions, see the appropriate JBoss Application Server documentation.)
  2. Deploy the WAR file by either extracting the WAR file or using the JBoss Admin Console.

To extract the WAR file

  1. Download the MidTier.war file from the BMC Support website.
  2. Rename MidTier.war to MidTier.zip.
  3. Extract the contents of the MidTier.zip file to a folder called MidTier.
    Ensure that the MidTier folder contains two subfolders: Resources and WEB-INF.
  4. Rename the MidTier folder to arsys.war.
  5. Copy the arsys.war folder to the <JBOSSInstallationFolder>\server\default\deploy location.
  6. Navigate to the <JBOSSInstallationFolder>\bin folder and open the run.conf.bat file to set the value of the JVM Memory allocation pool parameter as follows:
    
    set JAVA_OPTS=-Xms1024m -Xmx2048m -XX:MaxPermSize=256m
    
  7. Verify whether the deployment was successful.
    See Testing the mid tier.

To use the JBoss Admin Console

  1. Download the MidTier.war file from the BMC Support website.
  2. Start JBoss Application Server.
  3. Open a browser and type http://<hostName>:8080 in the Address field.
  4. On the Welcome page, click the Admin Console link and log on to the Admin Console using your user name and password.
  5. On the Admin Console, click the Web Application (WAR) link.
  6. In the Summary tab, click Add a new resource and navigate to the MidTier.war file.
  7. For the Deploy Exploded option, select Yes.
  8. Click Continue and wait until the installation is complete.
  9. Verify whether the deployment was successful.
    See Testing the mid tier.
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