Installation and upgrade paths
Choose one of the following paths to install or upgrade BMC Remedy AR System:
- New installation — Run a new installation of BMC Remedy AR System.
- Installation of a server group — Install two or more servers in a server group.
- Upgrade (with overlays) — Upgrade with overlays already created. This is a four-stage upgrade for customers who have previously installed AR System 7.6.04 and have already implemented overlays.
- Upgrade (without overlays) — Upgrade with one-time conversion to overlays. This is an eight-stage upgrade for customers who do not already have overlays implemented and want to keep all customizations.
- Installation of the BMC Remedy ITSM Suite Preconfigured Stack installer (This takes you to the BMC Remedy ITSM wiki space.) — Run a solution-based installer that installs the BMC Remedy AR System server and its components and ITSM applications on one server.
- Silent installation — Run the installer in a headless environment, or run the installer on multiple systems at the same time.