This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Example of settings in prefetchConfig.xml file

In the following example, the prefetchConfig.xml file instructs the mid tier to prefetch forms Home Page, Sample:Cities, and Sample:Enrollments from the server jiwu-w2k3 with the user Demo.

<?xml version="1.0" encoding="UTF-8"?>
<midtier-prefetch-config  xmlns="">
        <form-name>Home Page</form-name>

You can also click the XSD file link on the Cache page to display a copy of the XSD file, which shows the syntax used for the prefetch information.

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