This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Error messages 901 to 999

Number

Description

950 Note

AR System error.

951 Error

The submitted mail message did not contain a form name.

The mail message does not contain a line identifying which form is the target of the submission, and no default form is configured for the armail daemon. The message can be resubmitted with a form specified, or a default form must be configured for the armail process.

952 Error

The submitted mail message did not contain a body providing details for the new entry.

No text exists in the body of the mail message to specify values to be assigned for the new entry. To create an entry by using the mail daemon, one or more values must be provided. The message can be resubmitted with the additional information added.

953 Error

The submitted mail message had a format that was not recognized.

The format of the mail message does not match the expected format that. Review the message and verify the information in Creating and using email templates.

954 Error

The proper format for this command is: armaild [-f <filename>] [-n <number-of-intervals>] [-d].

955 Error

Missing value for command line parameter.

A command-line argument that requires a value was specified, but no value was provided. Supply an appropriate value for the argument.

956 Error

Failure while accessing mail configuration file.

The system encountered an error while attempting to access the configuration file indicated on the command line. An associated message contains details. Most likely, the specified file does not exist (file name was misspelled, or the file was moved). Fix the problem, and reissue the command.

957 Error

The submitted mail message specified a form that does not match the required form.

The mail message specifies a submission to a form that is not the form specified as the required form in the mail configuration file. This daemon was configured to support submissions to only a single, specific form. A user tried to submit a request to another form.

958 Error

The submitted mail message specified a server that does not match the required server.

The mail message specifies a submission to a server that is not the server specified as the required server in the mail configuration file. This daemon was configured to support submissions to only a single specific server. A user tried to submit a request to another server.

959 Error

The server specified for this message is not a recognized server — access was attempted but no server was found.

The armail process was run, specifying the -x command-line option to connect to a specific server. However, the server or BMC Remedy AR System on that server is not active. The process must be able to connect successfully with at least one server.

960 Note

AR System New Entry.

961 Note

Your submission was accepted by the BMC Remedy AR System. ID for the new entry is <requestID>.

The submitted email message successfully created a request in BMC Remedy AR System. Use the Request ID number for querying or modifying the request.

962 Note

AR System Query Response.

963 Note

Your query request was accepted by the AR System.

964 Error

"armail" failed when trying to log in to the mail system.

armail failed when trying to log in to the mail system. Verify that the Mail login and password given during installation are valid and that the mail system is accessible.

965 Error

The "armail" address specified is a duplicate within the mail system.

The armail address specified is not considered unique within the mail system.

966 Error

"armail" could not read a mail message from the mail system.

armail could not read a mail message from the post office. Make sure that the mail system is still accessible.

967 Error

"armail" could not log off from the mail system.

armail could not log off from the post office. Make sure that the mail system is still accessible.

968 Error

Invalid "send to" address.

The address indicated is either ambiguous, does not exist in the mail system, or is inaccessible. Use a valid address, and make sure that the mail system is still accessible.

969 Note

— AR Query Response ---.

970 Note

There are <number> matches to your query request.

971 Warning

Your query matched more than the configured maximum: number. The maximum number of allowable matches are returned.

When retrieving data through the mail query interface, the criteria specified matched more entries than the limit configured for the armail process. The return includes this message and the data for the specified maximum number of entries.

972 Warning

Your query has no matches.

When querying through the mail interface, no requests were found that match the query conditions specified.

973 Warning

You don't have permission to the data on the results list.

You specified a quick report format, and one or more requests were found. However, you do not have access to any of the fields in the report, so you cannot see any data returned from your search. See your administrator to get the necessary permissions so you can see the data you are trying to retrieve.

980 Error

Required currency value not specified.

The value portion of the currency structure was not provided. This error can be encountered only through an API program.

981 Error

Required currency code not specified.

The currency code portion of the currency structure was not provided. This error can be encountered only through an API program.

982 Error

Bad currency value.

When a character value is converted to a currency value, this error message is returned if the string contains no numeric value or if the decimal number is invalid.

983 Error

No common functional currency was found when currency constants were compared with functional currency data.

No common functional currency was found when currency constants were compared with functional currency data.

984 Error

No Currency Code form exists.

A system error occurred, or the BMC Remedy AR System Currency Code form was deleted. Restart the BMC Remedy AR System server, which automatically re-creates the form if necessary.

985 Error

No active Currency Code found on the Currency Code form.

An attempt was made to reference a currency code that does not exist or was disabled. Add the currency code.

986 Error

Currency fields cannot be used for grouping.

A currency code was entered that is not an allowable currency code for this field.

987 Error

Currency fields not allowed for grouping.

A currency field was specified to be the group-by field in a statistical query, which is not allowed.

988 Error

Currency part must be specified to use currency field in this context.

A currency field was specified in a context where only a specific currency field part is allowed. Specify a currency field part.

989 Error

Cannot create or modify a currency field without specifying at least one functional currency.

When a request that includes a currency value is submitted, AR System converts that value to a functional currency type and stores it. Include at least one functional currency type.

998 Error

Unable to free shared or exclusive lock on user cache hash list.

This is an internal error that probably indicates the system is low on resources. Restart the server.

999 Error

Unable to free shared or exclusive lock.

A shared or exclusive lock cannot be released due to unexpected events in the server.

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