This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Error messages 701 to 800

Number Description
701 Error

The system failed to connect to the event dispatcher of the network management platform.

The system failed to connect to the event dispatcher of the network management platform. An associated error message contains details. Fix the problem (for example, if the event subsystem is not configured, configure it), and rerun the daemon.

702 Error

The system encountered an error during a call to allocate memory space.

The system encountered an error during a call to allocate space. In general, this error occurs when too many processes are running or when some processes have grown to occupy most or all available memory on the server. Recover the memory by shutting down unneeded processes or by restarting processes that have been running for a while.

703 Error

Cannot open the configuration file.

An error occurred while the system tried to open the configuration file. Because this file contains the definition of all mappings to perform, the system cannot run without this file. An associated error message contains details. Fix the problem, and rerun the daemon.

704 Error

Unable to confirm whether the configuration file was updated successfully.

An error occurred while the system verified whether the configuration file was updated. Because this file contains the definition of all mappings to perform, the system cannot run without this file. An associated error message contains details. Fix the problem, and rerun the daemon.

705 Error

The format of one or more lines in the configuration file is unrecognizable.

The format of one or more lines in the configuration file is unrecognizable. If the file was manually edited, restore it to its previous format. If the file is updated through BMC Remedy AR System NM daemons, this error should not occur.

706 Error

The configuration specified more fields than the maximum allowed.

The configuration specified more fields to be mapped than the maximum amount allowed. The system can map a maximum of 300 fields in any single trap mapping; more than this number are defined.

707 Error

Unrecognized command line option.

The specified command-line option is not a legal option for this program. For the complete definition of the allowed command-line options, see DefinitionImport and DefinitionExport options.

708 Error

An expected value is missing from the command line option.

The specified command-line option requires an additional value with this program. For the complete definition of the allowed command-line options, see DefinitionImport and DefinitionExport options.

709 Error

The arxxxd process lost connection to the trapd process for the network management platform.

The arxxxd process lost connection to the trapd process for the network management platform. This error is not expected.

750 Error

Changes to your event/trap mappings will be lost if you exit.

You did not save your new or changed definitions. If you exit the tool, all changes will be lost. Unless you are discarding invalid changes, do not ignore this message — acknowledge it and save your changes before exiting.

751 Error

The configuration file has been changed by another user since you retrieved it.

While you were modifying the contents of the mapping file, the file was changed by another user. If you save your changes, they overwrite the changes made by the other user.

752 Error

The specified user does not exist on this server.

The specified user does not exist on this server. If all fields being mapped have an "open" create mode, an unknown (or guest) user can perform submissions. If guest users are allowed and create modes are open, ignore this error and continue. If any fields being mapped are "protected" fields, however, you must be a registered user with update permission to the field to perform the submission.

753 Error

The length of all data being mapped caused an overflow of the definition in the mapping file.

The total of all data being mapped causes an overflow of the definition in the mapping file. This message indicates that one or more field definitions were truncated and will be lost from the mapping specification to fit within the file line-length limits.

754 Error

Changes on this screen will be lost if you continue.

Changes you made to this screen will be lost if you continue. To discard the changes, simply continue. To keep the changes, cancel the dismiss operation, and save the changes.

758 Error

You have not opened the file defined in this window — the file will not be opened if you continue.

You specified a file name in this window. The file was not opened because of a previous error or because you did not click the Save button on the window. If you continue with this operation, the new file will not be opened.

759 Error

You have not saved your changes — They will be lost if you exit.

You did not save the changes you made to this file. If you continue to exit the tool, you will lose the changes you made. To save the changes, cancel the exit operation, and save the changes by using the Save command on the File menu. After the changes are saved, you can exit the tool without losing them.

760 Error

Out of memory.

The system encountered an error during a call to allocate memory. In general, this error occurs when too many processes are running or when some processes have grown to occupy most or all available memory on the server. Recover the memory by shutting down unneeded processes or by restarting processes that have been running for a while.

761 Error

Cannot connect to any AR System server.

Cannot connect to any BMC Remedy AR System server. Accordingly, the system cannot verify permissions or retrieve information about forms to map into. You cannot run this tool unless at least one BMC Remedy AR System server is accessible as a target for traps that are mapped.

763 Error

Cannot successfully connect to any server as special Network Management user.

Cannot connect to any BMC Remedy AR System server as the current user. You (1) have not supplied a password, or (2) your password is different from the one supplied, or (3) the server does not have a registration for you and does not allow guest users. You cannot run this tool unless you can access at least one BMC Remedy AR System server to be the target for traps that are mapped.

764 Error

Invalid password.

The password you specified is not the password recognized for you. Verify the password that you entered (remember that passwords are case-sensitive), and enter the corrected password.

765 Error

Cannot open the network management configuration file.

The specified network management configuration file cannot be opened. An associated message contains details. Fix the problem, and try to reopen the file.

766 Error

Cannot access the indicated file.

The file indicated in the error message cannot be accessed. See the associated error message for details.

767 Error

Must supply a target form for the mapping.

Specify a form that is the target of the trap being mapped. If no target form exists, no mapping is performed.

768 Error

Failure while writing to the file.

An error occurred while the system tried to save changes to the specified file. An associated message contains details. Fix the problem, and resave your changes.

769 Error

Failure while building set fields screen.

An error occurred while preparing the Set Fields screen. See the associated error message for details.

770 Error

You have entered a non-digit character for a numeric field.

You can enter digits only in numeric fields. You specified a character string in a numeric field. Change the contents of the indicated field to a legal number.

771 Error

You have entered an illegal real number for a real number field.

The value for the real field is not a recognized real format. The system accepts real values in decimal or scientific notation. Change the value to a legal real number format, and repeat the operation.

772 Error

Specified selection value is not one of the legal selection values. Either specify a legal value or change the specified value to a legal value.

A selection value was specified that is not one of the legal selection values for the field. You can add the value as a new option to the selection choices, or you can change the value to one of the legal values.

775 Error

An error occurred while the system tried to map an SNMP varbind variable. Verify the syntax specified in the mapping, and correct it as needed.

An error occurred while the system tried to map an SNMP varbind variable. Verify the syntax specified in the mapping, and correct it as needed.

791 Error

Cannot open the OracleNet Manager configuration file.

The program cannot open the specified OracleNet Manager configuration file. An associated error message contains details. You cannot add new definitions until you can open the file. Fix the problem (for example, if you do not have read or write access to the file, change your file access permissions), and rerun the tool.

792 Error

Failure while writing to the definition file.

An error occurred while the system tried to write updates to the definition file. An associated error message contains details. Fix the problem (for example, if you are out of space, remove some files to create more space), and perform the operation again.

793 Error

Failure while trying to create a backup file — operation continuing.

This message indicates that an error occurred while the system tried to create a backup file for the OracleNet Manager definition file. A failure occurred when system attempted to create a backup of the definition file named <fileName>.bak. The system continues the operation and updates the definition file; however, no backup file is created. An associated error message contains details.

794 Error

Values are required for both the label and command.

Supply both a label and a command. The label is the name displayed on the menu, and the command is the operation performed when the label is selected.

795 Error

Quotation mark cannot be used in the label due to OracleNet Manager syntax.

The specified label contains a quotation mark. You cannot use a quotation mark in the label because it is a special character in the OracleNet Manager definition syntax. Change the label so that it does not include a quotation mark character.

796 Error

Quotation mark cannot be used in the command line due to OracleNet Manager syntax.

The command line you specified contains a quotation mark. You cannot use a quotation mark in the command line because it is a special character in the OracleNet Manager definition syntax. Change the command line so that it does not include a quotation mark character.

797 Error One of the mappings is wrong. You defined a mapping (probably using varbind ) where one of the mappings is wrong. Fix the mapping, and reissue the mapping request.
800 Note AR System TC server terminated by the server.

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