This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Error messages 200 to 299

Number Description
200 Error

Macro value string is longer than the maximum allowed length.

The value specified as the default value for a character field is longer than the maximum allowed by AR_MAX_MACRO_VALUE (255 bytes). Verify the default value, and retry the operation. Character strings must be terminated by a 0 character.

201 Error

Unrecognized or misused tag for field/value definition.

The tag for indicating the type of field or value reference is undefined or is not allowed in the current context for the ARFieldValueOrArith structure.

202 Error

The name specified for the user to be notified is too long.

The name specified for the user to be notified is too long (the maximum length is defined by AR_MAX_NAME_SIZE, 30 bytes). Specify a name within the length restrictions.

203 Error

Value list is empty.

The value list parameter for this call is NULL or contains 0 items. This operation requires at least one value item to be specified.

204 Error

Notify priority is out of range (0 to 10).

The value specified for the notification priority is outside the legal bounds for this field. Specify a value between 1 and 10 for the priority, where 1 indicates the highest priority and 10 indicates the lowest priority.

206 Error

Unrecognized character menu type.

The ARCharMenuStruct structure tag is not recognized. View the #define statements in the include file ar.h for a list of the recognized ARCharMenuStruct tags.

207 Error

Unrecognized character menu refresh code.

The code for the refresh interval for the character menu is not one of the defined choices. View the include file ar.h for a list of the valid codes.

208 Error

Unrecognized character menu file location.

The code for the location of the file for the character menu is not one of the defined choices. View the include file ar.h for a list of the valid codes.

209 Error

Filename for a character menu is empty, or too long.

The file name for a character menu is a pointer to NULL, is an empty string, or is longer than the maximum allowed length for a file-name. Define a legal file name for the character menu file.

210 Warning

Total length of all fields in an index is greater than the maximum length allowed.

The sum of the length of all fields specified for the index is greater than the maximum allowed for an index by AR_MAX_INDEX_BYTES (255 bytes). Remove one or more fields from the index definition to reduce the total length of the index information.

211 Error

Incorrect number of allowed fields is specified in a single index.

An index definition must reference from 1 to the number defined by AR_MAX_INDEX_FIELDS (10). Your index definition specifies an index on no fields or an index on more than the maximum allowed number of fields.

212 Error

Display list is empty.

If you receive this error when doing a field operation, the display list containing information about the display definition for the field is NULL or empty. A field must define at least one display definition.

213 Error

Qualifier parameter is empty — must be a pointer to memory.

The qualifier parameter must be a pointer to memory. This memory location is where the base of the qualifier structure for the string being parsed is stored.

214 Error

One of the items in the display list of field definitions is invalid.

One of the items in the list of field definitions is invalid. This list of field definitions is for fields displayed in the query list. See the associated error message for details.

215 Error The total length of the results list is greater than the maximum allowed.
216 Error

ARServerInfoList is empty.

The server information list is either NULL or empty. To set one or more pieces of server information, the settings with their values must be specified.

217 Error

Update to Server information associated with this tag is not allowed.

The server information for the specified tag is read-only data. You are not allowed to update this information. Retry the operation, setting only values that can be updated.

218 Error

Server information associated with this tag cannot be viewed.

The server information for the specified tag is write-only data. You are not allowed to view this information. Retry the operation, requesting only values that can be retrieved (viewed).

219 Error

Incorrect Server information data type.

The server information for the specified tag represents information that has a different data type from the type specified in the update operation. Retry the operation, specifying the correct data type for the value.

220 Error

Local variable number is out of range (must be 0 to 10).

The code specified for a local variable is outside the legal range for local variables. Specify a number between 0 and 10.

221 Error

Query value is empty.

The query value structure pointer is NULL. To define an assignment to a value from another form, specify a query value structure definition that defines the form and conditions on that form.

222 Error

Query contains an error.

One or more of the fields in the query definition of an assignment operation contains an error. See the associated error message for details.

223 Error

The action tag for multiple match is invalid.

The tag specified for the action to take if multiple matches exist in the ARQueryValueStruct structure is not a legal tag.

224 Error

Cannot index a diary field, an unlimited length field, or a field with a maximum length over 255 bytes.

Fields that have lengths longer than 255 bytes (including diary fields and unlimited length character fields) cannot be indexed. You specified an index that includes a field that meets these criteria. If the index is a multiple-field index, you can still create the index if you remove the field that is not allowed.

225 Error

Set fields actions in a filter/escalation that reference entries in other forms can only reference forms on the same server.

A Set Fields action in a filter or escalation can reference other forms for pulling data to the current request. However, the referenced form must be on the same server. You defined a reference to a form on a different server. Choose another operation (for example, perform the operation in an active link), or move the remote form to the server where the filter or escalation is being defined.

226 Error

Type of field, value, or arithmetic operation is not supported on the GetListEntry operation.

The type of value specified in the ARFieldValueOrArithStruct structure is not allowed in a query list. The tag refers to an operation supported only during a filter or active link operation.

227 Error

Unrecognized value for set focus characteristic.

The code for the field where you want to set focus in the set field characteristics action of a filter is not one of the defined choices. View the include file ar.h for a list of the valid codes.

228 Error

Unrecognized value for set access option characteristic.

The code for the set access option field, of the Set Fields characteristics action of a filter, is not one of the defined choices. View the include file ar.h for a list of the valid codes.

229 Error

Function to be performed is not defined.

The function structure pointer is NULL. To define an assignment to a function result, specify a function definition that defines which function is to be performed and that provides the parameters to perform the function.

230 Error

The specified function code is invalid.

A function was defined, but the function code was not recognized. View the #define statements in the include file ar.h for a list of valid function codes.

231 Error

Parameter list for a function is empty.

The parameter list for a function is NULL, but the number of items indicates one or more parameters. If the number of items indicates parameters, the parameter list must contain the parameter values. If no parameters exist, the parameter list can be NULL, but the count of parameters must be set to 0.

232 Error

Incompatible value types in a value list.

The data types of the values in a value set are incompatible. All types must be the same or compatible types.

233 Error

Invalid parameter setting in function definition.

In a Set Fields action for a filter, active link, or escalation, one of the settings assigned the result of a function. A function definition that was specified has an error with the specified parameters. Either the wrong number of parameters was specified, or one or more of the parameters is the wrong data type. View the definition of the function to verify the parameters. The ID of the field that the function is associated with is reported.

234 Error

Value specified for the filter/escalation 'set fields' process timeout exceeds the range of 1 to 60 seconds.

The filter Set Fields process time-out value is not in the legal range. The time-out value can be as low as 1 second and as high as 60 seconds. Retry the operation with the value in this range.

235 Error

Invalid user list type.

The code for the type of user list to retrieve is not one of the legal codes. View the #define statements in the include file ar.h for a list of supported codes.

236 Error

License timeout cannot be less than 1 hour.

The value specified for the license time-out value was 0 or a negative number. This value must be greater than or equal to 1 hour. The value remains unchanged (defaults to 2 if nothing is set).

237 Error

Value specified for DDE service name or topic is missing or larger than the maximum allowed length.

The DDE service name or topic field of the DDE active link action is missing or is too large. Both of these fields are required, and both have an upper limit of 64 bytes. Verify the values, and correct them as appropriate.

238 Error

Value for DDE item is larger than the maximum allowed length.

The value specified in the DDE item field is larger than the maximum allowed (32767 bytes). Verify the value, and correct if necessary.

239 Error

Invalid DDE action.

The code for the DDE action to perform is not one of the legal codes. Verify the #define statements in the include file ar.h for a list of supported codes.

240 Error

Fields that have lengths over 255 bytes (including diary fields, unlimited length character fields, and the Status History field) cannot be specified as sort fields.

Fields that have lengths over 255 bytes (including diary fields, unlimited length character fields, and the Status History field) cannot be specified as sort fields. You specified a sort that includes a field that meets these criteria. Specify a sort list that does not include this field. For IBM DB2 databases, the limit is 254 bytes.

241 Error

Fields that have lengths over 255 bytes (including diary fields, unlimited length character fields, and the Status History field) cannot be specified as fields in the list returned by the Get List function.

Fields that have lengths over 255 bytes (including diary fields, unlimited length character fields, and the Status History field) cannot be specified as fields in the list returned by the Get List operation. You specified a list that includes a field that meets these criteria. Remove this field from the list.

242 Error

The specified field, value, or arithmetic operation type is not supported outside of a filter qualification.

The type of value specified in the ARFieldValueOrArithStruct structure is allowed only in a filter qualification. Specify a tag allowed outside a filter qualification.

243 Error

DDE definition is empty.

The DDE structure pointer is NULL. To define an assignment to a DDE result, specify a DDE definition that defines which DDE operation is to be performed and that provides the values to perform the operation.

244 Error

The path to the program field of the DDE active link action is missing or is too large.

The path to the program field of the DDE active link action is missing or is too large. This field is required and has an upper limit of 255 bytes. Verify the value, and correct as appropriate.

246 Error

Invalid day format.

The format specified for the day portion of the time is not recognized. Review the structure definitions in the include file (ar.h ), and correct the definition to match the rules defined there.

247 Error

Invalid interval time.

The format specified for the time portion of the time is not recognized. Review the structure definitions in the include file (ar.h ), and correct the definition to match the rules defined there.

248 Error

Invalid day selection.

The format specified for the day portion of the time is not recognized. Review the structure definitions in the include file (ar.h), and correct the definition to match the rules defined there.

249 Error

Invalid hour format.

The format specified for the hour portion of the time is not recognized. Review the structure definitions in the include file (ar.h ), and correct the definition to match the rules defined there.

250 Error

Invalid minute format.

The format specified for the minute portion of the time is not recognized. Review the structure definitions in the include file (ar.h ), and correct the definition to match the rules defined there.

251 Error

Invalid value for enabling or disabling a filter/active link/escalation.

The value specified for the flag to enable or disable a structure is not recognized. Set the value to True (1) to enable the structure or False (0) to disable it.

252 Error

One or more groups in the list of groups for the Subadministrator is not a group defined on this system.

One or more groups in the list of groups for the Subadministrator is not a group defined on this system. The group must exist to be assigned Subadministrator access to the form.

253 Warning

One or more groups in the list of groups granted Subadministrator access to a form does not exist.

One or more groups in the list of groups granted Subadministrator access to a form does not exist. The operation being performed is an import. The problem is treated as a warning, and the import is completed successfully. You can define groups with the missing IDs, or you can update the definition of the form to remove the undefined IDs.

254 Error

Subject line is longer than the maximum allowed length.

The value specified as the subject line for an email notification is longer than the maximum allowed by AR_MAX_NOTIFY_SIZE (255 characters). Verify the subject line value, and retry the operation. The character strings must be terminated by a 0 (zero) character.

255 Error

Unrecognized submitter mode.

The code specified for the submitter mode is not recognized. View the #define statements in the include file ar.h for a list of the submitter modes.

256 Error

Unrecognized server statistics tag.

The tag specified for the server statistics structure is not recognized. View the #define statements in the include file ar.h for a list of the server statistics tags supported.

257 Error

A display tag to identify the view is not unique.

A display tag to identify the view desired is not unique. The same display tag is used in two or more instances. Each display tag must be unique. Fix the definition to supply unique tags.

258 Error

The RPC socket number for the Distributed Server process is not one of the legal values (390600, 390621 - 390634, 390636 - 390669, 390680 - 390694).

The value supplied as the RPC socket number, to be used by the DSO daemon for access to BMC Remedy AR System, is not a legal socket number. For the operations that the server must perform, specify either 390600 (the Administrator server) or a value in the ranges 390621-390634, 390636-390669, or 390680-390694 (private servers), inclusive. For more information about using RPC sockets with DSO, see Assigning an RPC program number to DSO.

259 Error

Unrecognized no match action.

The code specified as the no match code (the action to take when the values in a Set Fields action have no matches) is not recognized. Verify that the #define statements in the include file ar.h have a list of all no match codes.

260 Error

Unrecognized multiple match action.

The code specified as the multiple match code (the action to take when the values in a Set Fields action have multiple matches) is not recognized. Verify that the #define statements in the include file ar.h have a list of all multiple match codes.

261 Error

SQL command is empty.

The SQL command pointer is NULL or points to an empty string. To define an operation that executes a SQL command, specify the command, and set this structure to point to it.

262 Error

Field having length over 255 bytes (including diary fields, unlimited length character fields, and the Status History field) cannot be used as fields to group by.

Fields that have lengths over 255 bytes (including diary fields, unlimited length character fields, and the Status History field) cannot be specified as fields to group by. You specified a grouping that includes a field that meets these criteria. Specify a grouping that does not include this field.

263 Error

Unrecognized save login code.

The code specified as the save login code (determining whether the user or the administrator has the ability to set the save login option on the client) is unrecognized. Verify the definitions in the include file ar.h for a list of the save login codes.

264 Error

Server name for a character menu is empty or too long.

The server name for a character menu is an empty string or is longer than the maximum allowed length for a file name. Define a valid server name for the character menu file.

265 Error

Join or View form definition is empty.

The compound form structure is empty or has missing pieces. When a join or view form is defined, this structure is required.

266 Error

Invalid join member form name.

The name specified for either the primary or secondary form in a join form definition is not a legal name or does not exist in the current server. You can only create a join between existing forms.

267 Error

Invalid join form qualification.

The qualification specified for a join form is invalid. Specify a join criteria for the join form; it must be a legal qualification that associates the two forms. Verify the qualification, and update it so that it is an acceptable join definition.

268 Error

Invalid view form definition.

The definition of the view form is invalid. One or more "pieces" of the view definition is missing or invalid, so the system cannot create a "clean" interface to the non-BMC Remedy AR System table. Make sure that the definition of the view form is complete and accurate.

269 Error

Invalid form type in join or view form definition.

The form type tag specified for the compound form structure is not recognized. View the #define statements in the include file ar.h for a list of the recognized form types. The form structure is empty and is not allowed.

270 Error

Field mapping is empty.

The field mapping structure is required when you define a data field on a join or view form. For this call, the structure is empty. Specify appropriate contents for this structure.

271 Error

A form field is tied to an invalid index.

A form field is tied to an invalid index. When defining a join field reference in a join form, specify an index (of 0 or 1) indicating whether the field is tied to a field in the primary or secondary form. The value of the index is not 0 or 1 in this case. Change the index to indicate the appropriate form.

272 Error

The table name identified in the view form definition does not exist.

The table name identified in the view form definition is illegal, or the table does not exist. The table referenced in a view form must exist before the view form can be created.

273 Error

Invalid field mapping type.

The field type in the field mapping specified for a field in a join or view form is not recognized. View the #define statements in the include file ar.h for a list of the recognized field types.

274 Error

After a form (base, join, or view) is created, you cannot change the form type.

After a form (base, join, or view) is created, you cannot change the form type. The compound structure requested a change to the form type, and this action is not supported.

275 Error

Index not allowed on join form.

Because join forms are relational joins of base tables, you cannot define indexes on join forms. To index one or more fields, specify the indexes on the base tables that underlie the join.

276 Error

This form cannot be deleted because it is referenced by a join form as a base form with "No Delete" flag set.

When deleting a form, an option controls whether the form can be deleted if a join form depends on this form. This error indicates that deletion of a form was attempted, but one or more join forms depend on this form. To override this error, specify the delete option AR_SCHEMA_FORCE_DELETE, which deletes the form despite the dependency. The join forms dependent on this form are also deleted.

277 Error

The field is referenced by a join form as a base field with No Delete flag set.

When deleting a field, an option controls whether the field can be deleted if it is referenced by a join form that depends on this field. This error indicates that an attempt was made to delete this field, and one or more fields in some join forms depend on this field. To override this error, use the driver program's dsf (DeleteSchemaField) command to delete the field and enter the cascade option when prompted.
278 Error

This field is used in a join form qualification and with No Delete flag set.

When deleting a field, an option controls whether the field can be deleted if it is used in the join qualification of a join form. This error indicates that an attempt was made to delete this field, and the field is used in the qualification of a join form. To override this error, use the driver program's dsf (DeleteSchemaField) command to delete the field and enter the cascade option when prompted.

279 Error

Selection Value ID too large.

A value for a selection field cannot exceed 2,147,483,647.

281 Error

Multiple links cannot be mapped to the same button.

In older versions of the BMC Remedy AR System server, this error occurs when you try to attach additional active links to a button that already has an active link associated with it. In these older versions, a button can have only one active link associated with it.

282 Error

A default view for this form already exists.

One of the properties of a view is whether the view is the default view for the form. Only one view per form can have this property set to True. An attempt was made to set this property for the view, but another view is set as the default. Remove the default property setting from the view that contains the setting before giving it to another view.

283 Error

The specified data type is not supported.

An RPC procedure mapping error between the client and the server occurred. You cannot create, get, or set this field on this version of the BMC Remedy AR System server because it is not supported.

284 Error

Escalation does not have an action defined.

The action field for an escalation is either NULL or empty. An escalation must define at least one action.

285 Error

A field referenced in the qualification is not a data field.

A qualification contains a reference to a nondata field included in the message. Only data fields can be included in qualifications. Because trim and control fields do not have associated data, they cannot be used in qualifications.

286 Error

Display Only fields cannot be included in a query to the database.

A qualification being used to search the database contains a reference to a display-only field. The field is included in the message. Display Only fields cannot be referred to in database searches, because the database contains no data for them. They can, however, be included in workflow qualifications.

287 Error

Status field must be created before status history field can be created.

When you create a status history field in a schema or a join schema, a status field must already be available.

288 Error

The requested operation is not supported on the server.

A newer version of an BMC Remedy AR System client attempted an operation on a older version BMC Remedy AR System server that is unavailable on the older version BMC Remedy AR System server. Direct the request to a BMC Remedy AR System server with a version of BMC Remedy AR System that supports the operation.

289 Error

Nested outer join is not supported by Sybase SQL database.

The Sybase database supports outer joins for joins of two tables only. If you join more than two tables, the database supports only inner joins. Therefore, if you create a join that includes a join form, you cannot create it as an outer join if you are using Sybase.

290 Error Cannot access the join form with this version of the client.
291 Error

Message text is empty or too long.

The text you can specify for a filter, active link, or escalation is limited to 255 characters before expansion. The text you specified is over that limit. Correct your text string to 255 characters or less. Character strings must be terminated by a 0 character. The text string might contain parameter references that are expanded before the message is delivered. The expanded message can contain as many as 4096 characters.

292 Error

Invalid item list for entry existence.

Provide an array for the server to return request existence information.

293 Error

Expected column data missing from multiple entries.

This is an internal error. A software bug exists in field value list processing in a GetMultipleEntries ( ) call. As an input parameter to call GetMultipleEntries ( ), the caller needs to provide a two-dimension array to hold the request value. If the internal column index is greater than the array size, this error is returned.

294 Error

Requested number of entries exceeds maximum allowed.

Each GetMultipleEntries ( ) call can return a maximum of 100 requests. If more than 100 requests are specified in the entryId list parameter of the GetMultipleEntries ( ) call, this error message is returned.

295 Error

File pointer is NULL or invalid file pointer.

The file pointer specified for an API call is NULL or is not a pointer to an open file. The parameter must be a valid file pointer.

296 Error

Invalid support file type.

The file type specified for a support file in a join or view form is not recognized. View the #define statements in the include file ar.h for a list of the recognized file types.

297 Error

Admin released license too recently.

The administrator released this user's license too recently. An administrator can release a user's license only once every 24 hours.

298 Error

Too many filters processed during this operation.

Each operation has a 10,000 filter limit. This error occurs when more than 10,000 filters are run from a single operation. This error might be caused by a push fields operation that runs recursive filters. For more information about filters and push fields actions, see Push Fields action.

299 Error

Too many levels in filter processing.

Filter processing has a limit of 25 levels. This limit exists to protect against recursive filter actions, such as a filter that has a push fields action that launches another filter with a push fields action that launches another filter with a push fields action, and so on. For more information about filter actions and push fields, see Push Fields action.

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