This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Error messages 100 to 199

Number Description
100 Error

Required Entry ID is empty.

The operation being performed requires the request ID to be specified, but that parameter was not supplied. Retry the operation, this time specifying the request ID for the entry.

101 Error

Entry ID parameter length is longer than the maximum allowed length.

The request ID specified for the Request ID parameter was longer than the maximum length allowed (AR_MAX_ENTRYID_SIZE, 15 characters). Verify the request ID of the entry, and retry the operation. Remember that character strings must be terminated by a 0 (zero) character.

102 Error

Required name parameter (or name field in a parameter) is empty.

The operation being performed requires a name specification for an item, but no name was specified. Specify a value for the name parameter, and retry the operation.

103 Error

The length of the name parameter (or name field in a parameter) is longer than the maximum allowed length.

The name specified was longer than the maximum length allowed (AR_MAX_NAME_SIZE, 30 characters). Verify the name of the item, and retry the operation. Remember that character strings must be terminated by a 0 (zero) character.

104 Error

Required Field/Value list item is empty.

The field or value list parameter for this call is NULL or contains zero items. This operation requires at least one specified field or value item.

105 Error

NULL pointer for result list.

The parameter meant to hold the data that is the result of this operation is a NULL pointer. To return the requested data, this parameter cannot be NULL.

106 Error

No entry is specified for this statistical operation.

The list of requests on which to perform the statistical operation is NULL or empty. Specify a list of one or more requests.

107 Error

Type of statistical operation is not specified.

The list of operations to perform in this statistical operation is NULL or empty. Specify a list of one or more operations.

108 Error

Field display definition is incorrect.

One or more of the fields in the display structure for the field are invalid. You might have specified an illegal display type, label positioning, or option. Verify that the include file ar.h has legal values for these fields.

109 Error

Filename is longer than maximum allowed filename.

The file name you specified is longer than the maximum file name allowed by the system (AR_MAX_FULL_FILENAME, 255 characters). Make sure that the file name you specified is a legal name. Remember that character strings must be terminated by a 0 (zero) character.

110 Error

Incorrect data type value for this parameter.

The value you specified for the data type parameter is not one of the legal values recognized by the system. Verify that the #define statements in the include file ar.h have legal values for this field.

111 Error

Incorrect data type value for this data type field.

The value you specified for the data type field of the ARValueStruct parameter defining the default value is not one of the legal values recognized by the system. Verify that the #define statements in the include file ar.h have legal values for this field.

112 Error

Character menu definition is empty.

The structure you specified for defining the character menu for a field is either NULL or empty. If you are defining a character menu, you must supply a menu definition in this parameter.

113 Error

Name list parameter is empty.

In a field operation, the list containing the selection values for a selection type field is NULL or empty. A selection field must contain one or more legal values.

114 Error

One or more values in the names list is invalid.

During processing of a list of names (such as selection value names), one or more of the values was invalid. An associated message describes the problem. This error relates the associated error to the name list instead of to another parameter in the call.

115 Error

Operation mask parameter is out of bounds.

The filter operation set parameter is invalid. This parameter is a mask of one or more operations on which the filter might execute. This parameter either has an empty mask or has values outside the limits on the mask. Verify that the #define statements in the include file ar.h have legal values for this field.

116 Error

Filter does not have an action defined.

The action field for a filter is either NULL or empty. A filter must define at least one action.

117 Error

Command string is empty or longer than the maximum allowed length.

The command string that issues an external command to the operating system is empty or is too long. If empty, you must supply a command. If too long, you must reduce the command to the maximum length allowed (AR_MAX_COMMAND_SIZE, 255 characters). Note that if the command being created is in an active link, filter, or escalation, the command string might contain parameters. When they are expanded, the command line might expand to 4,096 bytes. The unexpanded line is limited by the value defined by AR_MAX_COMMAND_SIZE.

118 Error

Unrecognized or inappropriate value for field option.

The value you specified for the field option parameter is not one of the legal values recognized by the system or is inappropriate for usage in this case. Verify that the #define statements in the include file ar.h have legal values for this field. This message can result from a change to the display option-either setting it or removing it-where this is not allowed. For example, if you create a trim or a control field, you must set the option to AR_FIELD-OPTION_DISPLAY.

119 Error

Unrecognized create mode.

The value you specified for the create mode parameter is not one of the legal values recognized by the system. Verify that the #define statements in the include file ar.h have legal values for this field.

120 Error

Unsupported datatype in this client.

BMC Remedy AR System server is a newer version than your client software. Your client is too old to display one or more fields on this form. Install an updated client, and retry this request.

121 Error

Invalid entry in the Entry ID list.

During processing of a list of request IDs, one or more of the values was invalid. An associated message describes the problem. This error connects the associated error to the ID list instead of to another parameter in the call.

122 Error

The value for the list of information to retrieve from the server is empty.

The value you specified for the list of information to retrieve from the server was NULL or empty. To retrieve information, specify what information you are trying to retrieve.

123 Error

Unrecognized server information tag.

You specified a code for server information that was not recognized. Verify that the #define statements in the include file ar.h have a list of all valid codes that can be specified.

124 Error

One of the items specified in the field or value list contains an error.

One of the items specified in the field or value list contains an error. An associated error message contains details.

125 Error

One of the entries specified in the statistics operation list is invalid.

One of the entries specified in the statistics operation list is invalid. An associated error message contains details.

126 Error

One of the statistical operation codes is not recognized.

One of the statistical operation codes is not recognized. Verify that the #define statements in the include file ar.h have a list of all valid operation codes.

127 Error

One of the items in the permission list is invalid.

One of the items in the permission list is invalid. An associated error message contains details.

128 Error

One of the permission tags is not recognized.

One of the permission tags is not recognized. Verify that the #define statements in the include file ar.h have a list of the valid permission tags.

129 Error

Field limit definition is invalid.

The field limit specified for this field is invalid.

  • For a numeric field, the high range must be greater than the low range.
  • For a character field, the pattern must be within the size limit of the field. Verify that the specified character menu, the menu style setting, and the match operation setting are legal.
  • For a selection field, the value must be a legal value for the field.
130 Error

One of the entries in the character menu is invalid.

One of the entries in the character menu is invalid. Either a child menu tag was assigned but no child menu exists, or a leaf item was specified but no leaf string exists.

131 Error

One of the character menu type tags is not recognized.

One of the character menu type tags is not recognized. Verify that the #define statements in the include file ar.h have a list of all valid character menu type tags.

132 Error

The list parameter is an empty list.

The structure list parameter is NULL or is an empty list. To perform a structure operation, you must have a list of the options to get or set.

133 Error

The list parameter is an invalid list.

One of the structure option tags is invalid. Verify that the #define statements in the include file ar.h have a list of all valid structure tags.

134 Error

One of the items specified in the list is invalid.

One of the items specified in the structure list is invalid. An associated error message contains details.

135 Error

One of the filter action codes was not recognized.

One of the filter action codes was not recognized. Verify that the #define statements in the include file ar.h have a list of all filter action type tags.

136 Error

The code specified for the notify mechanism in one of the filter actions is invalid.

The code specified for the notify mechanism in one of the filter actions is invalid. Verify that the #define statements in the include file ar.h have a list of all allowed notify mechanisms.

137 Error

Invalid message type.

The code for the type of error message to return is invalid. Verify that the #define statements in the include file ar.h have a list of all valid message types.

138 Error

Filter/active link/escalation message number must be greater than 10000.

The message number of a message you define through the Message action of a filter, active link, or escalation must be greater than 10000. Numbers less than 10000 are reserved for BMC Remedy AR System. Restrict your errors to values greater than 10000 to avoid conflicts between errors you add to the system and errors from BMC Remedy AR System.

139 Error

Option cannot be changed for a core or reserved field with a fixed options definition.

The core fields of the system have restrictions on what changes are allowed. You are trying to change a characteristic of a core or reserved field that cannot be changed in the way you are requesting. For information about the restrictions for each of the core fields, see Core fields.

140 Error

The Status field must have a default value.

The Status field must have a default value. You are trying to change the definition of the Status field, which eliminates the default value and is not allowed. You can alter the number of states and change the default value, but you cannot eliminate it.

141 Error

The Qualify None option can only be used at the top level of a qualification.

You specified the tag AR_COND_OP_NONE as the tag for an ARQualifierStruct structure when this structure was not at the top level of a qualification. This tag indicates no qualification. Restructure the call to remove the tag from the middle of the tree.

142 Error

The tag for one of the nodes in the qualify condition structure is invalid.

The tag for one of the nodes in the qualify condition structure is invalid. Verify that the #define statements in the include file ar.h have a list of all valid tags.

143 Error

The value portion of a relational operator qualification structure is NULL.

The value portion of a relational operator qualification structure is NULL. Specify a value for a relational operation.

144 Error

The tag for the relational operation is invalid.

The tag for the relational operation to perform is invalid. Verify that the #define statements in the include file ar.h have a list of all valid tags.

145 Error

The value portion of an arithmetic operator qualification structure is NULL.

The value portion of an arithmetic operator qualification structure is NULL. Specify information for an arithmetic operation.

146 Error

The tag specified for the arithmetic operation is invalid.

The tag specified for the arithmetic operation is invalid. Verify that the #define statements in the include file ar.h have a list of the valid tags.

147 Error

The value portion of a field, value, or arithmetic operation is empty.

The value portion of a field, value, or arithmetic structure is NULL. Specify information for this structure.

148 Error

The tag for the type of the field, value, or arithmetic operation is invalid.

The tag for the type of the field, value, or arithmetic value is invalid. Verify that the #define statements in the include file ar.h have a list of all valid tags.

149 Error

A user name must be supplied in the control record.

The name field of the ARControlStruct parameter is empty. Supply the name of an BMC Remedy AR System user in this field.

150 Error

A server name must be supplied in the control record.

The server field of the ARControlStruct parameter is empty. Supply the name of the server to reference in this field.

151 Error

Required form parameter is missing.

The form parameter is required, but the value passed is either NULL or an empty string. Load this parameter with the name of the form you want to reference.

152 Error

The value specified for the sort list parameter is invalid.

The value specified for the sort list parameter is invalid. An associated error message provides details.

153 Error

The specified sort method is invalid on one of the entries in the sort list.

The code for the specified sort method is invalid on one of the entries in the sort list. View the #define statements in the include file ar.h for a list of the valid codes.

154 Error

The system encountered an error during a call to allocate memory space.

The system encountered an error during a call to allocate memory space. The failure occurred on the client during processing of the call to or from the server. This error usually occurs when too many processes are running or some processes have grown to occupy most or all available memory space on the client. To recover the memory space, shut down unneeded processes. To recover space applications might have leaked over time, restart processes that have been running for a while.

155 Error

The buffer for holding the return value is not specified.

The buffer that holds the return value of the call was passed a NULL value. For the call to return the data requested, a parameter must be specified to hold a pointer to the result. Supply a value for this parameter.

156 Error

The buffer for holding the input value is not specified.

The buffer to hold the input value to the call was passed a NULL value. For this call to perform the requested operation, a value must be specified for this parameter. Supply a pointer to the input buffer for this parameter.

157 Error

Field IDs below 100 are reserved for core fields.

You specified a field ID of less than 100 for a new field. IDs of less than 100 are reserved for BMC Remedy AR System. You cannot specify IDs in this range for fields you create. Perform the call again, specifying a field ID greater than 100.

158 Error

Entry ID field cannot exceed 10 characters.

You requested a modification to the length of the Request ID field. This field is a character string containing from 5 to 15 characters. You are allowed to specify a default value of from 0 to 10 characters that acts as a prefix to the generated IDs. The combination of the prefix and the total length allowed for the field must allow at least 5 characters free for the integer portion of the ID. If you receive this error, the combination of the length you specified for the field and the default value prefix leave less than 5 spaces.

159 Error

A server name is not supplied.

This message occurs while creating or adding a workflow action, such as Open Window, Call Guide, or Service, and a server name is not specified. The workflow or user must supply the correct server name. This error can occur when the workflow uses a dynamic design (SAMPLE DATA data source) that supplies the server name at run time. In this case, review the appropriate workflow logs and the workflow configuration to determine the cause of the problem.

160 Error

Data Decompression has failed.

An attempt to decompress the data being processed failed, for example, when an attachment in the Save-Attachment Run Process filter command was saved. The format of the compressed data was not correct.

161 Error

The session identifier in the control record is invalid.

The session identifier in the control record is invalid. The session identifier is set in the control record by the ARInitialization() function and is valid until a call to ARTermination() is made.

162 Error

Notify Text is empty or too long.

The notify text you can specify for a notification is limited to 255 characters before expansion. The text you specified is over that limit. You must correct your text string to 255 characters or less. Character strings must be terminated by a \0 character.

163 Error

The tag for the notify fields is invalid.

The tag for the notify fields structure is invalid. View the #define statements in the include file ar.h for a list of the valid tags.

165 Error

The numItems value for a parameter was not set.

A parameter was specified that contains a numItems value that indicates one or more items for the parameter, but the value field in the structure is a NULL pointer. If items exist, the value field must point to the items. If no items exist, the numItems field must be initialized to 0.

166 Error

The data type specified does not match the field's data type.

The data type specified as the default value for the field does not match the data type defined for the field. The data type of the default value must be compatible with the data type of the field.

  • A default value of the same type as the field is always compatible.
  • A default value of AR_DATA_TYPE_NULL is always compatible with any data type.
  • A keyword value is compatible with the data type that matches the type of the resulting keyword (for example, 12/25/01 is compatible with AR_DATA_TYPE_TIME, but not with AR_DATA_TYPE_CHAR ).
  • All other combinations are illegal.
167 Error

The limit specified for the field does not match the field's data type.

The data type specified in the limit for the field does not match the data type defined for the field. The data type in the limit structure must be compatible with the data type of the field.

  • A default value of the same type as the field is always compatible.
  • A default value of AR_FIELD_LIMIT_NONE is always compatible with any data type. It indicates that the field has no limit.
  • All other combinations are illegal.
168 Error

One of the field/value assignments in the set filter/active link/escalation definition is invalid.

An error occurred with one of the field or value assignments in the Set Fields action of a filter, active link, or escalation definition. An associated message provides details. Usually, the problem is an attempt to define an assignment between incompatible data types or to nonexistent fields.

169 Error

Execution order value is out of range.

The execution order field of the filter, active link, or escalation definition contains a value out of range. The legal range for the execution order is 0 to 1000, with items at lower values being performed before items at higher values.

170 Error

Status history tag is invalid.

The tag that specifies whether you want the user name or time stamp for a status history value is not a recognized value. The only supported values for the tag field are AR_STAT_HISTORY_USER and AR_STAT_HISTORY_TIME.

171 Error

The specified status field value is out of range.

The status field value you specified does not match a defined status for this form. The selection value specified is a 0-based, positional index into the list of states defined for Status.

172 Error

The required service is not available.

The Windows Service was not started. This could be due to the service being stopped by the administrator prior to completion of its startup tasks or an error occurred that prevented the service from starting. Consult the Application Event Log for details concerning any errors that occurred.

173 Error

Language specified in the control record not recognized — using default on server.

The language you specified for the system is not recognized by the server. If you are coding directly to the API, the language field is in the control record passed to each call. To use the default language, leave the language buffer empty (set to an empty string). You can also set the language to the default language of C to use the standard language defaults. You can set this value to any language your environment supports. If you are running an BMC Remedy AR System tool, the language to use is picked up from the LANG environment variable. Verify the setting of that variable and correct it if it is wrong (or delete it if the default language is sufficient).

174 Error

Display type specified is incompatible for the data type.

The display type value specified for this field is incompatible with the field's data type. Choose an appropriate display type:

  • Display type AR_DISPLAY_TYPE_CHECKBOX supports data type AR_DATA_TYPE_ENUM.
  • Display type AR_DISPLAY_TYPE_CHOICE supports data type AR_DATA_TYPE_ENUM.
  • Display type AR_DISPLAY_TYPE_NUMTEXT supports data type AR_DATA_TYPE_INTEGER.
  • Display type AR_DISPLAY_TYPE_TEXT supports data types AR_DATA_TYPE_INTEGER, AR_DATA_TYPE_REAL, AR_DATA_TYPE_CHAR, AR_DATA_TYPE_DIARY, AR_DATA_TYPE_ENUM, and AR_DATA_TYPE_TIME.
175 Error

The Number of Rows value of the display parameter is out of range.

The length or numRows (number of rows) value for the display parameter is not within the allowed range. For fields displayed as TYPE_TEXT, neither the length nor NumRows field should be zero (0). The length field specifies the width of the control, and the NumRows field specifies the number of rows of data that are displayed for the field. For fields displayed as TYPE_NUMTEXT, the length field must not be zero (0). The length specifies the width of the control, and the number of rows value is ignored. For fields displayed as TYPE_CHECKBOX or TYPE_CHOICE, the numRows field must not be zero (0). The numRows field specifies how many rows the check boxes or choices must be displayed in, and the length value is ignored.

176 Error

Duplicate name in the selection list.

In the list of selection or bitmask values, the same name is used for two separate states. Rename one of the duplicate selection values so that each selection or bitmask value has a unique label.

177 Error

Change permission cannot be given to a view-only group.

You specified that a group must be given change access to a field; however, the group is a View group and cannot be granted change permission. You can assign only view permission to the field for this group.

178 Error

Field ID cannot be empty, please provide an field id or enter 0 for the system to assign a value.

The field ID parameter is a NULL pointer. It must be a pointer to a field ID. To assign the ID for a field, load this parameter with the value. If you want the system to assign an ID, assign this field to 0, and the system assigns a value and returns the result in this field.

179 Error

Pattern in a character limit is invalid.

The pattern specified for a limit to the character field is illegal. Typically, the pattern either has an opening bracket ([ ) with no matching closing bracket (] ) or has a range within double brackets ([ ] ) with the starting value greater than the ending value (for example, [c-a] ).

180 Error Specified length for a character type is longer than the maximum allowed length. The value specified as the default value for a character field is longer than the maximum allowed by AR_MAX_DEFAULT_SIZE (256 bytes). Verify the default value, and retry the operation. Character strings must be terminated by a 0 (zero) character.
181 Error

The ID specified for this field is in the reserved field range.

The ID for the specified field falls within the reserved range of field IDs. This is likely caused by a programming error. An API call did not set the flag indicating that it allows creation of fields in this range. API calls must set that flag to allow the creation of a field with this ID. Alternatively, an API call can set the flag to 0 to have the system generate a unique ID. The system returns the assigned ID.

182 Error

Too many actions have been specified for this filter/active link/escalation.

The filter, active link, or escalation has more actions defined than the maximum allowed by the system (25). Reduce the number of actions by combining several action steps into one or by creating a second filter, active link, or escalation and separating some of the actions into the new filter, active link, or escalation.

183 Error

Duplicate group ID was specified in permission list.

You specified a group ID more than once in the permission list you are sending to the system. Any given ID can be specified only once with the permissions allowed for that group field. Remove the duplicate reference.

184 Error

Quotation mark cannot be used in Entry ID field.

The default value for the Request ID field (used as the prefix for the IDs generated for each entry or request) cannot contain a single quotation mark character. Specify a default value that does not contain a quotation mark character.

185 Error

Cannot assign default value to system core or reserved fields (except Entry ID).

You assigned a default value to a system-controlled BMC Remedy AR System core field (Request ID, Create Date, Last Modified by, Modified Date, or Status History field). The only system-controlled core field that can have a default value assigned to it is the Request ID field, where the default is used as a prefix to the ID. The other BMC Remedy AR System system-controlled core fields are automatically updated by the system, so no default value is needed or allowed.

186 Error

Cannot assign character menu to system core or reserved fields.

You assigned a character menu to a system-controlled BMC Remedy AR System core field (Request ID, Create Date, Last Modified By, Modified Date, or Status History field). The system-controlled core fields cannot be assigned values by the user, so a character menu is not needed or allowed.

187 Error

Execute mask parameter is out of bounds.

The execute mask is a bitmask of the conditions under which an active link executes. The value you specified includes bit settings outside the legal range of conditions under which you can execute an active link. The bitmask can be created by totaling the set of defines that represent the conditions under which you want the active link to execute.

188 Error

On Return or On Menu choice condition does not have a Field specified.

The active link you defined has the On Return or On Menu choice condition set in the execute mask, but no setting indicates which field to attach the operation to. Specify the field where you want to attach the active link action.

189 Error

Active link does not have an action defined.

The action field for an active link is either NULL or empty. An active link must define at least one action to be performed.

190 Error

Unrecognized active link action type.

One of the active link action codes is not recognized. Verify that the #define statements in the include file ar.h have a list of all active link action type tags.

191 Error Unrecognized assign type. The assign type tag is not recognized. Verify that the #define statements in the include file ar.h have a list of all assign type tags.
192 Error

Field/assignment list item is empty.

The field or assignment list for an active link Set Fields action is either NULL or empty. A Set Fields action must define at least one field to be assigned a value.

193 Error

One or more fields, or assignment items in the field or assignment list, encountered an error.

One or more fields, or assignment items in the field or assignment list, encountered an error. See the associated message for details.

194 Error

The ARAssignFieldStruct tag for filter/active link/escalation is not recognized.

The ARAssignFieldStruct structure tag is not recognized. Verify that the #define statements in the include file ar.h have a list of all ARAssignFieldStruct tags.

195 Error

Filter/active link/escalation 'set field' definition is missing.

The field definition in the field or assignment structure is set to NULL. Supply a field definition value in this structure.

196 Error

Macro branch of active link action must include both a name and macro text.

The definition of a macro action must include both a name and the text of the macro to execute. One or the other is either NULL or an empty string.

197 Error

Unrecognized keyword.

A keyword type value was specified, but the keyword identifier was not recognized. View the #define statements in the include file #define for a list of IDs for all supported keywords.

198 Error

Cannot use the $DEFAULT$ keyword as a default value or in a qualification.

The keyword $DEFAULT$ cannot be used when specifying the default value for a field. The $DEFAULT$ keyword indicates that the default value must be used for the value; using it as the default itself creates a self-reference that cannot be resolved. The keyword $DEFAULT$ cannot be used when specifying a qualification, whether in an active link, filter, or escalation, or on the qualification bar. If an arithmetic operation is involved or the operation is a complex one, it is not clear which field's default value is being referenced under all conditions. Therefore, the $DEFAULT$ keyword is disallowed in qualifications.

199 Error

Missing name for a macro parameter in the active link action.

A name field in the list of macro parameters is either NULL or blank. When specifying macro parameters, supply the parameter name for the value you are specifying. You can omit parameters from the list of parameters, but if they are included on the list, you must provide a name.

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