This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Enabling DSO on an AR System server

Important

You must perform this procedure on all BMC Remedy AR System servers that participate in distributed operations.

To enable DSO on a BMC Remedy AR System server, follow the given procedure:

  1. Add an AR Distributed Server license to the BMC Remedy AR System server.
    For information about licensing servers, see License overview.
  2. Uncomment the following DSO server entry in the armonitorconfiguration file:

    Platform

    Java server

    Windows or UNIX

    ardsojversionNumber_buildNumber.jar


    By default, the armonitorconfiguration file is in this location:

    • (UNIX) /etc/arsystem/serverName/armonitor.conf
    • (Windows) ARSystemServerInstallDir\Conf\armonitor.cfg
  3. Restart the BMC Remedy AR System server.
    The following items are now available in your system:
    • DSO settings on the Administration: Server Information form
    • DSO editors in BMC Remedy Developer Studio:
    • Distributed Mapping editor — Used to create and maintain distributed mappings. See Distributed mapping.
    • Distributed Pool editor — Used to create and maintain distributed pools. See Distributed pools.
    • DSO forms on the BMC Remedy AR System server:
      • Distributed Pending form — Lists pending distributed transfers, updates, returns, and deletes. See Viewing items in the pending distributed queue.
      • Distributed Pending Errors form — Lists failed pending distributed operations. See Logging failed pending items.
      • Distributed Mapping form — Used to store definitions of distributed mappings. Normally, you do not need to access this form.
      • Distributed Logical Mapping form — Used to create and store the definitions of logical and physical names. See Creating logical mappings.
      • Distributed Pool form— Used to store definitions of distributed pools. Normally, you do not need to access this form.

        Warning

        Do not modify or delete these forms.

        You can transfer entries in the Distributed Mapping and Distributed Pool forms to their counterparts on remote servers. See Setting up broadcast distributed transfers.

Related topics

Configuring DSO for a server group

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Comments