This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Enabling BIRT to access your BMC Remedy AR System data by setting BIRT preferences

Before you can create new BIRT reports or export and import .rptdesign files, you must first download and extract resource and template zip files from the AR System Resource Definitions form, and then configure resource and template preferences in the BIRT Report Designer. The Resource library files contain resource files for localized labels that you use for new labels to add to a report. The BIRT library files contain the BIRT library (for example, stylesheets) and out-of-the-box templates that you can use as you modify out-of-the-box reports or when you create new BIRT reports.

To specify the BIRT library and template location in the BIRT Report Designer

  1. To open the AR System Resource Definitions form, type the following URL into your browser:

    http://midTierServer /arsys/forms/ARSystemServer/AR System Resource Definitions

  2. In the Type field, select BIRT Library, and then click Search.

    AR System Resource Definitions form
    (Click the image to expand it.)
  3. In the search results, select BIRT Resource File.
  4. In the Resource section, select the Resources.zip file, and click Save to Disk.
  5. Go to BIRTInstallDir, and create a Library subdirectory.
  6. Copy the Resources.zip file to the BIRTInstallDir/Library directory.
  7. In the search results, select BIRT Report Library.
  8. In the Resource section, select the BIRT_Library.zip file, and click Save to Disk.
  9. Copy the BIRT_Library.zip file to the BIRTInstallDir/Library directory.
  10. Create a Resources subdirectory in the BIRTInstallDir/Library directory.
  11. Extract the BIRT_Library.zip file into the BIRTInstallDir/Library/Resources directory.
    This creates the BIRTInstallDir/Library/Resources/Images and BIRTInstallDir/Library/Resources/Templates directories. This also places the DateParameter.js and bmc_library.rptlibrary files in the BIRTInstallDir/Library/Resources directory.
  12. Extract the Resources.zip file into the BIRTInstallDir/Library/Resources directory.
    This creates the BIRTInstallDir/Library/Resources/Resources directory with *.properties files as content.
  13. Open the BIRTInstallDir/Library/Resources directory, and copy its path.
  14. In the BIRT Report Designer, choose Windows > Preferences.
  15. In the Preferences box, choose Report Design > Resource, and copy the path for the Resources directory into the Resources folder field, and then click OK.

    Resource panel for Preferences in the BIRT Report Designer
    (Click the image to expand it.)
  16. Open the BIRTInstallDir/Library/Resources/Templates directory, and copy its path.
  17. In the BIRT Report Designer, choose Windows > Preferences.
  18. In the Preferences box, choose Report Design > Template, and copy the path for the Templates directory into the Template folder field, and then click OK.

You can now complete the following tasks:

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Comments

  1. David k Hill

    Thanks for providing this!!  Just one very minor typos:

    Windows --> Preferences --> Report Design --> Resources

    Should read:

    Window --> Preferences --> Report Design --> Resource


    Report Design > Templates

    Should read:

    Report Design > Template

     

     

    Jun 30, 2016 03:22
    1. Anagha Deshpande

      tHello David,

      Thanks for your feedback.

      I have changed Resources to Resource and Templates to  Template.

       

      Regards,

      Anagha

      Jul 05, 2016 05:12
      1. David k Hill

        Thanks for the quick action!!

        Jul 05, 2016 06:55