DSO for load balancing
To configure DSO for load balancing, in addition to configuring the hardware load balancer, you must configure multiple servers to use a single database. To do this, you can use server groups.
In addition, server groups provide increased scalability and reliability and enable several servers to be managed as a unit. If you use server groups, no further AR System configuration is required to implement load balancing. See Configuring server groups.
For more information about how to use a hardware load balancer, see Configuring a hardware load balancer with BMC Remedy AR System.