This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

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Configuring the BMC Remedy Email Engine to rename the server

You can update the server name in the BMC Remedy Email engine by replacing oldServerName with newServerName in the EmailDaemon.properties email server configuration file located in the ARSystemInstallDir\BMCARSystem\AREmail folder.

Refer to the example below:

com.bmc.arsys.emaildaemon.servers=<oldServerName>.labs.bmc.com
com.bmc.arsys.emaildaemon.<oldServerName>.labs.bmc.com.TCP=0
com.bmc.arsys.emaildaemon.<oldServerName>.labs.bmc.com.RPC=0
com.bmc.arsys.emaildaemon.<oldServerName>.labs.bmc.com.Language=en_US
com.bmc.arsys.emaildaemon.<oldServerName>.labs.bmc.com.Password=M7D17cnnrgyyQnLF1RgTctJ6w6xtv+Tzdb9Ag3SdrbBgfgQ6SV54mic6HG/
xtJM1Fyu8FABW/C4h0zOv/rObN3CLl/Y9Y12VVw0ngJe5r+VCyqE5vo95FA==
com.bmc.arsys.emaildaemon.<oldServerName>.labs.bmc.com.Interval=30
com.bmc.arsys.emaildaemon.<oldServerName>.labs.bmc.com.Authentication=

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