This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

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Configuring the AR System server to access a plug-in server

To access a plug-in server, the AR System server needs its host name and port number. The server searches for the host name and port number in this order:

  1. The plug-in alias, if any.
  2. The plug-in server entry on the Connection Setting tab of the AR System Administration: Server Information form. (This entry is also required to set a password for a plug-in server.)
  3. The local host and the port number specified by the Plugin-Port setting in the ar.cfg or ar.conf file. (See Setting server passwords, RPC options, and plug-in timeouts.)
  4. The port number that the plug-in server registered with the portmapper.

To access one C or Java plug-in server with no password running on the same computer as the AR System server, only the Plugin-Port option in the ar.cfg or ar.conf file is required. To specify a password for a plug-in server, an entry on the Connection Setting tab of the AR System Administration: Server Information form is required.

To access two or more plug-in servers, for example, to access both the C and Java plug-in servers or to access plug-in servers on two or more computers, define aliases for all plug-ins other than those loaded by the primary plug-in server that is set up as described in the previous paragraph.

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