Configuring after installation
After installation, BMC Remedy AR System administrators and security administrators should review and perform the procedures in this section to secure the system and configure the AR System server and related components. After performing the initial configuration, see the Administering section for additional configuration and administrative tasks, such as setting up user accounts.
Goal |
Instructions |
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Logging on to various BMC Remedy AR System components |
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Managing BMC Remedy AR System licenses |
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Configuring servers to work with BMC Remedy AR System |
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Setting up a server group to provide fail-over protection |
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Configuring the BMC Remedy AR System cache |
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Presenting application data and interacting with the user by using the BMC Remedy Mid Tier |
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Using a hardware load balancer to improve the scalability and availability of the BMC Remedy AR System |
Configuring a hardware load balancer with BMC Remedy AR System |
Configuring Unicode database support to enable multiple languages on a single AR System server |
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Monitor BMC Remedy AR System using the BMC Remedy SNMP Agent |
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Configuring BMC Remedy AR System servers for a distributed environment |
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Configuring BMC Remedy AR System web and crystal reports for the end users |
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Configuring the Assignment Engine properties and starting and stopping the engine |
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Configuring and managing process administrator capabilities, configuring Approval Server to work with flowcharts, and with a separate plug-in server instance |
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Creating and configuring BMC Remedy Email Engine mailboxes and setting security options |
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Manually changing the default behavior of flashboards by changing settings in the config.properties file, and configuring flashboards |
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Licensing and logging on to BMC Remedy Migrator |
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Securing various aspects of BMC Remedy AR System |
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Configuring BMC Remedy Encryption Security to protect data passing between the client and server |
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Learn about the storage and performance impacts of using Oracle character large object (CLOB) storage in a database table |
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