Configuring a password for the DSO user

The DSO server performs all operations as an internal BMC Remedy AR System user with these attributes:

• DSO user name: Distributed Server
• License type: AR User Fixed

The Distributed Server user has controlled permissions and a locked name. It does not require additional licensing.

To enable this user to communicate with its local BMC Remedy AR System server, you must configure a password for it as follows.

To configure a password for the local DSO user

1. Open the AR System Administration: Server Information form for the local BMC Remedy AR System server.
2. Click the Connection Settings tab.
3. On the Connection Settings tab, click the DSO Server tab.
4. In the DSO Local Password field, enter a password for the local DSO user, and click OK.

   Note

   To avoid authentication failures, the password must not exceed 20 characters.

5. To make the change take effect, restart the BMC Remedy AR System server.