This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

Character sets in incoming mail

The file contains a list of character set conversions for your outgoing mail. You can find this file in the Email Engine installation directory.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.