This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

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ar.cfg or ar.conf

The ar.cfg (Windows) or ar.conf (UNIX) file contains AR System server configuration changes and is dynamically created when you install AR System server.

When you make a server configuration change in the AR System Administration:Server Information form, the configuration parameters and their new values appear in this file.

Any process can use the ARGetServerInfo function to retrieve configuration information from this file. You can use the ARSetServerInfo function to modify the information. Such modifications take effect immediately.

Manual modifications do not take effect until the BMC Remedy AR System server process is restarted or signaled to reread the configuration file with arsignal -c.

This topic provides the following information:


UNIX — ARSystemServerInstallDir/conf/ar.conf
Windows — ARSystemServerInstallDir\Conf\ar.cfg


For ar.conf options, see:



(UNIX only) Specifies the directory where the ar.conf file and other BMC Remedy AR System configuration files are stored. The arsystem script sets ARCONFIGDIR to ARSystemServerInstallDir/conf, and you should not need to change this value. However, arsystem does not modify ARCONFIGDIR if a preset value is found.


The following configuration file identifies two directory locations:

# Configuration file for BMC Remedy AR System server
Server-directory: /usr/ar/db
Dbhome-directory: /usr/SQL-DB

The location of the data directory for this server is /usr/ar/db.

The location of the SQL database files is /usr/SQL-DB.

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