This documentation applies to the 8.1 version of Remedy Action Request System, which is in "End of Version Support."

To view the latest version, select the version from the Product version menu.

API overview

This section explains when to use an application programming interface (API) and provides an overview of the BMC Remedy Action Request System APIs. It includes information that a developer needs to write applications that integrate with BMC Remedy AR System.

This section also includes a complete reference to the functions of the BMC Remedy AR System C API and covers information about the Java API.


The compatibility information listed in the product documentation is subject to change. See Checking system requirements and supported configurations for the latest, most complete information about what is officially supported. Carefully read the system requirements for your particular operating system, especially the necessary patch requirements.

You should know the concepts of API programming and be familiar with the BMC Remedy AR System, including the overall architecture.

In addition, you should be knowledgeable about the operating system for your environment and have some experience with client/server applications and plug-ins. The information here assumes that you are proficient in C programming and are familiar with arrays, pointers, structure types, and allocated memory. To use the XML import and export functions, you should be knowledgeable about XML.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.


  1. Jonas Stevnsvig

    "You must know how to write API programs"  I think that this is a useless statement. Does it imply that you can implement a new API, or code against an already existing API?

    "You should be familiar with the concepts of coding against an API" would make more sense....

    Sep 18, 2015 05:07
    1. Poonam Morti

      Hi Jonas,

      I have updated the topic.



      Sep 18, 2015 06:07
  2. Nitin Mistry

    Where is the C-API reference guide?

    I found the Java API guide but I want the C-API guide

    Oct 11, 2016 09:08
    1. Sayee Jadhav

      Hi Nitin,

      The C API guide was broken down into sections, and therefore there is no single C API Guide now. Request you to refer the following topics:

      Please let me know if the information that you require is not available on the topics.

      Thank you!


      Oct 12, 2016 01:12