This documentation applies to the 8.0 version of Remedy Action Request System, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Working with logs

Use the information in this section to troubleshoot AR Server and components. The topic specifically addresses issues with escalations, setting logging levels for approval server, and debugging logging issues with Email Engine. The topic also links to information about external debug utilities.

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