This documentation applies to the 8.0 version of Remedy Action Request System, which is in "End of Version Support." You will not be able to leave comments.

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Using the chat option through BMC Remedy ITSM Suite

This topic provides instructions for using the chat option through BMC Remedy ITSM Suite.

To chat using BMC Remedy ITSM Suite

  1. Click the Chat icon provided on the BMC Remedy ITSM landing console for:
    • BMC Asset Management
    • BMC Service Desk
    • BMC Change Management
    • BMC Knowledge Management
  2. Follow the additional steps documented in Using chat.

Note

To display the Chat icon on the BMC Remedy ITSM landing console, see Enabling chat, Twitter notifications, and RSS feeds.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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