This documentation applies to the 8.0 version of Remedy Action Request System, which is in "End of Version Support." You will not be able to leave comments.

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SNMP access control

For BMC Remedy SNMP Agent to respond to user requests, at least one directive specifying access control must be in the arsnmpd configuration file. BMC Remedy SNMP Agent supports access control for community-based and user-based access:

  • Community-based access (described in Querying or viewing SNMP data) must be configured for SNMP clients that communicate with BMC Remedy SNMP Agent via either the SNMP v1 or v2c protocol.
  • User-based access (described in Defining users by access level) must be configured for SNMP clients that communicate with BMC Remedy SNMP Agent via the SNMP v3 protocol.

During installation, you can configure community-based or user-based authentication, but not both.

In general, because user-based authentication is more secure than community-based authentication, establishing support for both forms is not recommended. However, if you do enable support for both types of authentication, you must include directives to configure both methods.

The following topics provide more information about SNMP access control:

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