This documentation applies to the 8.0 version of Remedy Action Request System, which is in "End of Version Support." You will not be able to leave comments.

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Removing the wait cursor

Change the arsystem.show_waiting_cursor line to 0 or 3 in the config.properties file:

arsystem.show_waiting_cursor=0

The options are:

  • 0 — Turn off the wait cursor, and turn on content-based caching.
  • 1 — Turn on the wait cursor, and turn on content-based caching.
  • 2 — Turn on the semi-wait cursor, and turn on content-based caching.
    A semi-wait cursor is a cursor that appears when the user is requesting forms but does not appear during a search or submit operation.
  • 3 — Turn off the wait cursor, and turn off content-based caching.
  • 4 — Turn on the wait cursor, and turn on content-based caching.
  • Restart the web server.

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