This documentation applies to the 8.0 version of Remedy Action Request System, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Preparing to install the Assignment Engine

If you want to install Assignment Engine on a server where the BMC Remedy AR System server is already installed, ensure that the AR System server is running before installing the Assignment Engine so that the installation program can verify the version of the AR System server. Then, restart the AR System server.

Warning

The restart might disrupt AR System server access for your users.

If you install only Assignment Engine and Approval Server, the AR System server should also be installed on the same system.

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