This documentation applies to the 8.0 version of Remedy Action Request System, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Installing the AR Crystal Web Application

If you have BusinessObjects Enterprise XI installed on the system, you can select the AR Crystal Web Application option under the Mid Tier option of the suite installer.

When you install the AR Crystal Web Application, the ARWebReportViewer application is installed. This application enables users to view Crystal Reports.

If you want to run BusinessObjects Enterprise XI on a different computer from the mid tier, you must install the ARWebReportViewer separately.

Related topics

Configuring the Crystal reports integration
Configuring BMC Remedy AR System settings for Crystal reports

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Comments