This documentation applies to the 8.0 version of Remedy Action Request System, which is in "End of Version Support." You will not be able to leave comments.

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Importing a join form using the Replace Objects on the Destination Server option

When importing a join form by using the Replace Objects on the Destination Server option, the new forms must meet the following requirements:

  • If Delete Excess Fields is not selected, all fields mapped from an old base form onto the join form must exist on one of the two new base forms. Also, the types of the fields cannot change. You can swap the primary and secondary base forms, redefine the join criteria, and switch between outer and inner joins.
  • If Delete Excess Fields is selected, any fields that are missing from a base form will be deleted from the join form, and the deletion will propagate upstream through any multi-level joins. Where possible, the audit and archive properties of join forms will be retained.

Note

For auditing to be enabled on a join form, the audit property must be enabled on the base forms. If an unaudited base form is imported, auditing on upstream joins is disabled.

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