This documentation applies to the 8.0 version of Remedy Action Request System, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Finding a request by example

Finding a request by example enables you to enter information directly into the form to use as a search.

  1. In Search mode, open the form for which you want to find requests.
  2. In the appropriate fields, specify the search criteria that the requests must match.
    You cannot specify search criteria for attachment fields. You can enter values for more than one field, creating a logical AND for the search criteria. The more fields that you fill in, the more specific your search becomes.
  3. Click Search.
    You can modify the requests, or you can run a report. For more information, see Running and saving searches.

The following topics provide information about how to find a request by example:

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.