This documentation applies to the 8.0 version of Remedy Action Request System, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Encrypting passwords

The BMC Remedy AR System Maintenance Tool allows you to create an encrypted password. You might use this encrypted password when running a silent installation.

To encrypt a password for a silent installation

  1. In the BMC Remedy AR System Maintenance Tool, click the Encrypt tab.
  2. Enter your password in the Password field and the Confirm Password field.
  3. Click Encrypt.
  4. Copy and paste the encrypted password into the Options.txt file for your silent installer.
    For example, if you want to encrypt the BMC Remedy AR System password and the output is DES\:b76c59dbc2e1433c7a9c2f006a2e2429116840dce695aea9, enter the following string:
    
    # -J BMC_AR_PASSWORD=DES\:b76c59dbc2e1433c7a9c2f006a2e2429116840dce695aea9
    # -J BMC_AR_CONFIRM_PASSWORD=DES\:b76c59dbc2e1433c7a9c2f006a2e2429116840dce695aea9
    For more information, see Using the silent installer.
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