This documentation applies to the 8.0 version of Remedy Action Request System, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Configuring the mid tier through a firewall

The following figure illustrates the typical connections required to connect web clients to a BMC Remedy AR System server through the BMC Remedy Mid Tier:

Transmitting through a firewall

Note

Firewall configurations vary from manufacturer to manufacturer. Ask the network and security professionals at your company for more information.

The following topics provide detailed information about internal and external firewalls:

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