This documentation applies to the 8.0 version of Remedy Action Request System, which is in "End of Version Support." You will not be able to leave comments.

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Configuring after installation

After installation, BMC Remedy AR System administrators and security administrators should review and perform the procedures in this section to secure the system and configure the AR System server and related components. After performing the initial configuration, see the Administering section for additional configuration and administrative tasks, such as setting up user accounts.

Goal

Instructions

Logging on to various BMC Remedy AR System components

Logging on to the system

Managing BMC Remedy AR System licenses

Working with BMC Remedy AR System licenses

Configuring servers to work with BMC Remedy AR System

Configuring AR System servers

Setting up a server group to provide fail-over protection

Configuring server groups

Configuring the BMC Remedy AR System cache

BMC Remedy AR System cache management

Presenting application data and interacting with the user by using the BMC Remedy Mid Tier

BMC Remedy Mid Tier configuration

Using a hardware load balancer to improve the scalability and availability of the BMC Remedy AR System

Configuring a hardware load balancer with BMC Remedy AR System

Configuring Unicode database support to enable multiple languages on a single AR System server

Configuring a Unicode server

Monitor BMC Remedy AR System using the BMC Remedy SNMP Agent

BMC Remedy SNMP Agent configuration

Configuring BMC Remedy AR System servers for a distributed environment

Configuring BMC Remedy Distributed Server Option

Configuring BMC Remedy AR System web and crystal reports for the end users

Configuring reporting

Configuring and managing process administrator capabilities, configuring Approval Server to work with flowcharts, and with a separate plug-in server instance

Configuring the BMC Remedy Approval Server

Creating and configuring BMC Remedy Email Engine mailboxes and setting security options

Configuring BMC Remedy Email Engine mailboxes

Manually changing the default behavior of flashboards by changing settings in the config.properties file, and configuring flashboards

Configuring BMC Remedy Flashboards

Licensing and logging on to BMC Remedy Migrator

Configuring BMC Remedy Migrator

Securing various aspects of BMC Remedy AR System

Securing BMC Remedy AR System

Configuring BMC Remedy Encryption Security to protect data passing between the client and server

Configuring BMC Remedy Encryption Security

Learn about the storage and performance impacts of using Oracle character large object (CLOB) storage in a database table

Using Oracle CLOBs with BMC Remedy AR System


This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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