This documentation applies to the 8.0 version of Remedy Action Request System, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Chat notifications

Chat notifications are received when:

  • You receive a conference request
  • You receive a message

Notifications are displayed in the drop-down menu and at the bottom right of your browser window as shown below:

Chat notification window

You can respond using the Notification icon or the drop-down menu. When you receive any notification, the Chat icon animates.

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