This documentation applies to the 8.0 version of Remedy Action Request System, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

BMC Remedy Flashboards overview

Flashboards are a dynamic, graphical representations of data in BMC Remedy AR System forms. You can use BMC Remedy Flashboards to perform the following data manipulations:

  • Process, store, and display data from the BMC Remedy AR System in the form of graphs, charts, text boxes, and meters.
    • To display information about several variables or to compare historical data, use a chart.
    • To display information about single variables, use meters or text boxes.
      Meters display a statistic whose value normally lies within a specific range. Meters display only the most recently received values.
      Text boxes display information in text form.
  • Summarize and display real-time, historical, summary, or historical and real-time data in new or existing BMC Remedy AR System forms for trend or historical analysis. To display historical or summary data, use the following types of flashboards: line, bar, stacked bar, area, stacked area, and table.

Warning

You cannot use pie, meter, or text flashboards to display historical or summary data.

  • Provide visual alerts with the alarm component.
  • Drill down to see what data was gathered to produce a flashboard.

You must refresh a flashboard to view the most recent historical, summary, and real-time data.

BMC Remedy Flashboards is fully integrated with BMC Remedy Developer Studio.

Note

BMC Remedy Mid Tier versions 7.5.00 and later use Adobe Flash technology by default to enable a sleeker look and feel that allows more user interaction with the BMC Remedy Flashboard. You can choose not to use Adobe Flash technology. For more information, see Modifying flashboard properties.

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