This documentation applies to the 8.0 version of Remedy Action Request System, which is in "End of Version Support." You will not be able to leave comments.

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Application licensing options

When creating BMC Remedy AR System applications, integration system vendors (ISVs) authorized by BMC can make the applications licensable. This section describes how to make your applications licensable.

Note

The procedures in this section are intended for use only by authorized ISVs who plan to license their applications for sale. If you are not an ISV and you create BMC Remedy applications that you want to license for sale, see the BMC Customer Support website ( http://www.bmc.com/support ) for details.



When licensing BMC Remedy AR System applications, you have two options:

  • Application licensable — Users must obtain an "application license" so that they can access the form data in the application. Without a valid application license installed on the server, users receive a licensing error when they try to perform any data-related operations on forms in the unlicensed application. In other words, they cannot get, modify, search, create, delete, or merge entries on any form.
  • Application and user licensable — In addition to the requirements for the application licensable option, users must obtain user-fixed or user-floating licenses based on individual forms. The application developer can select which forms in the application to make "user licensable," and users must have an application user license to access form data on these forms. These are the application user license types:
    • Fixed
    • Floating
    • Read
      Fixed and floating licenses have no restrictions and enable users to get, modify, search, create, delete, and merge entries. Read licenses enable users only to search, get, and create entries.

      Operation on entries

      License requirements

      Create

      Does not need application or application user license.

      Get

      Needs application license only.

      Modify

      Needs application and application user license.

      Delete

      Needs application and application user license.

      Merge

      • If a merge operation results in a create, does not need application or application user license.
      • If a merge operation results in a modify, needs application and application user license.

By default, an application comes with zero fixed licenses, zero floating licenses, and an unlimited number of read licenses. If users are not assigned a fixed or floating license, they automatically use a read license by default. Guest users automatically use a read license.

Note

This feature is intended to license your access to form data in the application; it is not intended to license administrative operations such as modifying forms or workflow in an application. Even if no application license is installed for a licensable application, administrators can still change or delete a form or workflow object.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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