This documentation applies to the 8.0 version of Remedy Action Request System, which is in "End of Version Support." You will not be able to leave comments.

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Allocating blocks of Next-IDs for faster create operations

To increase performance during a create operation, you can configure the BMC Remedy AR System server to allocate Next-IDs in blocks rather than one at a time.

Note

This setting is always disabled on the Distributed Pending form so that BMC Remedy Distributed Server Option (DSO) can operate correctly.

To allocate Next-ID blocks

  1. Locate the ar.cfg or ar.conf file.
    By default, the ar.cfg (and ar.conf ) file is located in ARSystemInstallDir\CONF, as shown in the following examples:
    • C:\Program Files\AR System\CONF in Windows systems
    • /usr/ar/conf in UNIX systems
  2. Edit the Next-ID-Block-Size value to a positive number up to 1000, for example:

Next-ID-Block-Size: 100

The default value is 1. If 0 or a negative number (for example, -1) is used, the server will use the default value. The option is started immediately. You do not need to restart the server for the change to take effect.

Note

To disable this option, set the value of Next-ID-Block-Size to 1, or remove the parameter from the configuration file.

Warning

The use of this configuration setting could result in unpredictably large Next-ID sequence gaps. The likelihood of this occurring increases with the use of multiple servers that share a database. The AR System server will not malfunction due to this gap and should not be considered a defect.

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