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3500 to 3999 - BMC Remedy Flashboards errors, warnings, and notes

The following table describes BMC Remedy Flashboards messages and notifications:

Number Description
3501 Error

Please provide a name for the alarm.

You tried to save an alarm for which you did not specify a name. To save an alarm, provide a name.

3504 Error

Please select a variable.

An alarm cannot be saved without selecting a variable. You tried to save an alarm for which you did not select a variable. Before you save the alarm, create a variable.

3505 Error

You must enter a user name and message. Please enter them.

You tried to save an alarm, but in the Notify Properties area of the Configure Alarm tab, you selected a notify mechanism value other than None and you did not specify a user name and message.

3509 Error

Please provide a name for the flashboard.

You tried to save a flashboard without specifying a name.

3515 Error

Maximum custom range can not be less than the minimum custom range.

You tried to save a flashboard with a maximum custom Y-axis value less than the minimum custom Y-axis value.

3517 Error

You will have only one data collection in the specified interval.

While working with a variable, you specified data collection start and end times such that the data collection interval can only contain one data collection. For example, if you specified hourly collection, but set start and end times only one hour apart, you could only have one data collection for that interval and start/end time combination.

3518 Error

You cannot select the end time less than/same as start time.

While working with a variable, you tried to change the data collection end time to be the same as or later than the start time.

3519 Error

Please select form before proceeding.

You tried to save a variable without specifying a form name.

3520 Error

Please provide a name for the Variable.

You tried to save a variable without providing a name.

3521 Error

You must type an expression for this operation.

You tried to save a variable for which you specified an operation other than Count and an empty expression.

3522 Error

Invalid schedule interval.

The schedule interval is invalid, such as when you try to save a variable with an invalid schedule.

3523 Error

Pie charts cannot be selected for History/Summary display type.

You tried to select a pie chart for a History/Summary display. Pie charts are valid only for real-time data.

3524 Error

Group access is not defined — only the administrator has access to this Flashboard.

You did not add permissions to the flashboard. To make sure that users can see the flashboard, add the appropriate permissions.

3525 Error

Group access is not defined — only the administrator has access to this Variable.

You did not add permissions to the variable. To make sure that users can use the variable, add the appropriate permissions.

3600 Error

Internal error.

A system error occurred. Contact your BMC Remedy AR System administrator.

3601 Error

Flashboard flashboard not found on server <serverName>.

The flashboard was never created, was renamed, or was deleted. Re-create the flashboard.

3602 Error

No forms found containing Flashboards field ID: <fieldID>

Make sure that the form contains the correct fields.

3603 Error

Multiple forms contain Flashboards field ID: <fieldID>

Do not modify the Flashboards forms. If you modified the forms, you have the same field IDs in multiple forms. Work only with the forms provided.

3604 Error

No forms found with the name: <formName>.

Check the name of the form and rename the form, if necessary.

3606 Error

Invalid Flashboard type.

The type of flashboard is invalid for the action. For example, you might have tried to use an active link to change a line chart to a stack chart. Enter the correct flashboard type.

3607 Error

The following parameter(s) needed to display the chart are missing: parameters. You may need to relogin to view the chart.

The required parameters might be missing from the flashboard definition. Check the flashboard definition.

3609 Error

Error encoding image: <imageName>.

A system error occurred. Contact your BMC Remedy AR System administrator.

3610 Error

Error sending image: <imageName>.

A system error occurred. Contact your BMC Remedy AR System administrator.

3611 Error

General exception creating Flashboard.

Contact Customer Support with a copy of the log statements for the action.

3614 Error

There was no valid Variable for this Flashboard.

The variable either is incorrectly associated with the flashboards or does not exist. Check the flashboard definition or create another variable.

3615 Error

Invalid chart type, valid numbers for a chart are from 0 to 5.

Specify a chart type from 0 to 5.

3616 Error

Internal error.

A system error occurred. Contact your BMC Remedy AR System administrator.

3617 Error

Internal error. Form meta data is invalid.

A system error occurred. Contact your BMC Remedy AR System administrator.

3618 Error

No history data was found in the BMC Remedy AR System server to display this Flashboard.

No history data was collected in the FB:History form for this flashboard.

3619 Error

History data can not be displayed on a pie chart.

History data can be displayed in all chart types except pie charts. To display history data, specify a different chart type.

3620 Error

No user-customizable parameters have been defined.

User-customizable parameters have not been defined for the flashboard. See your BMC Remedy AR System administrator.

3621 Error

No summary data was found in the BMC Remedy AR System server to display this Flashboard.

No history summary data was collected in the FB:History Summary form for this flashboard.

3622 Error

There is no data available to display this chart.

The BMC Remedy AR System form defined for this flashboard contains no data.

3623 Error

Summary data can not be displayed on a pie chart.

History summary data can be displayed in all chart types except pie charts. To display history summary data, specify a different chart type.

3624 Error

The flashboards mid tier system cannot login to the BMC Remedy AR System server.

The flashboards mid tier system could not log in to the BMC Remedy AR System server because the user does not have the required permissions, or the flashboards mid tier system could not connect with the BMC Remedy AR System server. Contact your BMC Remedy AR System administrator.

3625 Error

The number of data points to be plotted on the flashboard exceeds the limit.

The number of data points to be plotted on the flashboard exceeds the limit. The default limit is 3000 data points. An BMC Remedy AR System administrator can increase this limit by adding the following property to the config.properties file in the <midTierInstallDir>/WEB-INF/classes directory:

flashboards.maxDataPoints

An example property that increases the limit to 4000 is:

flashboards.maxDataPoints=4000

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