This documentation supports the 22.1 version of Action Request System.
To view an earlier version, select the version from the Product version menu.

Using Data Management tools for custom Foundation data

The Data Management tool is designed to load and to modify data in an out-of-the-box implementation of BMC Helix ITSM .

If various business drivers require you to customize your BMC Helix ITSM  environment, you must ensure that the Data Management tool functions correctly in your customized environment by:

  • identifying the customizations
  • analyzing the impact of the customizations
  • ensuring the customizations work with the Data Management tool.

To help you make the Data Management tool work with your customizations, make sure that you read and understand the topics in this section. 

This section provides the following information to help you make the Data Management tool work with your customizations:

Related topic

Loading Foundation data by using Data Management

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