This documentation supports the 22.1 version of Action Request System.
To view an earlier version, select the version from the Product version menu.

Troubleshooting performance issues with AR System

When troubleshooting  AR System Performance issues, there are many components involved such as the Database, AR System server , Mid Tier , BMC Helix ITSM: Smart IT , Full Text Search , network. Use the following links for more information about troubleshooting performance issues with AR System :

Popular knowledge articles and documentation for AR System  performance

The following list includes some of the popular knowledge articles from BMC Communities for AR System  performance issues:

  • Best FAQ on AR System and BMC Helix ITSM Performance Issues Open link

  • Helix Support Focus on AR System Performance Open link

Videos for AR System  performance

The following video (01:18:32) explains the techniques and tools to holistically understand your  BMC Helix ITSM application performance:

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