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Rule Engine plug-in configuration

The Rule Engine plug-in is a standalone Remedy rules-driven engine with the Java engine running in the backend. This plug-in provides the interface for defining and running rules, such as getting data from a data source and updating or processing data in the data source. The Rule Engine plug-in also facilitates asset management within the software license compliance functionality.

Troubleshooting-Rule-Engine-plug-in-issues

Adding a private queue port number for Software License Management

Plug-in type

Rule Engine is a Java-based Filter API plug-in.

 connectivity

The Rule Engine plug-in connects to the  when the user runs a job from the Manage License Job form. The Rule Engine plug-in (rle.jar) is installed in the ARInstallationFolder\pluginsvr\rle folder.

Configuration information

The configuration information of the Rule Engine plug-in is available in the AR System Administration: Plugin Server Configuration form. 

Rule Engine plug-in configuration.png

The AR System Administration: AR System Configuration Generic UI form the Server-Plugin-Alias setting that points to the correct plug-in server alias, for example:
Server-Plugin-Alias: RMDY.ITSM.RLE RMDY.ITSM.RLE myServer:9999

See Updating-configuration-settings-by-using-the-AR-System-Configuration-Generic-UI-form, Configuring-Java-plug-in-servers, and Setting-plug-in-server-configuration-options.

 

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AR System 22.1