Enabling services
As an administrator, you will enable various services as discussed in the following topics.
Related topics
Configuring
(BMC Helix Platform)
| Action | Reference |
|---|---|
| Register users for alerts. | Enabling alert notifications |
| Configure the Approval Server and set up the approval process. | Enabling approvals in requests |
| Integrate the Assignment Engine into an application and configure the Assignment Engine server settings. | Enabling automatic request assignment |
Configure Distributed Server Option and set up DSO to synchronize data across multiple AR System servers. | Enabling distributed request processing |
Configure Email Engine and enable users to interact with AR System through email. | Enabling email requests and notifications |
| Configure the Flashboards server so that users can view data through graphs. | Enabling data visualization in flashboards |
| Configure full text search so that users can search for data more quickly and efficiently. | Enabling full text search |
| Configure reports so that users can run and view reports. | Enabling reporting |
| Define periods of availability and unavailability, workdays, and holidays to define business schedules. | Defining business schedules using Business Time |
| Set up Twitter accounts and RSS feeds so that users can receive alerts through Twitter and consume RSS feeds. | Enabling social collaboration in AR System |
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