This documentation supports the 22.1 version of Action Request System.
To view an earlier version, select the version from the Product version menu.

Client Type IDs for API programs

The following table lists the Client Type ID for an API program:

IDAR_CLIENT_TYPEDescription
0AR_CLIENT_TYPE_UNKNOWNAR_CLIENT_TYPE_UNKNOWN
1AR_CLIENT_TYPE_PRE_50AR System clients prior to the 5.0 version
2AR_CLIENT_TYPE_WATBMC Remedy Administrator (pre-7.5.00)
3AR_CLIENT_TYPE_WUTWindows User Tool
4AR_CLIENT_TYPE_WIPBMC Remedy Import Tool (pre-7.5.00)
5(For On-premises deployments only) AR_CLIENT_TYPE_DSOAR System Distributed Server Option
6AR_CLIENT_TYPE_ODBC

AR System ODBC

Important: ODBC drivers are not supported in SaaS environments. For on-premises deployments, we do not recommend using ODBC drivers.

7AR_CLIENT_TYPE_APPROVALAR System Approval Server
8AR_CLIENT_TYPE_WEB_SERVERAR System web server (waserver)
9AR_CLIENT_TYPE_MID_TIER

Mid Tier (version 5.0 and later)

10AR_CLIENT_TYPE_PALM_PILOT

Palm Pilot

BMC Helix ITSM: Smart IT

11AR_CLIENT_TYPE_FLASHBOARDSFlashboards
12AR_CLIENT_TYPE_FLASHBOARDS_MID_TIERFlashboards mid tier
13AR_CLIENT_TYPE_EIEEnterprise integration
15AR_CLIENT_TYPE_CACHEarcache
16AR_CLIENT_TYPE_DISTardist
17AR_CLIENT_TYPE_RUN_MACROrunmacro
18AR_CLIENT_TYPE_MAILarmaild, armailex (pre-5.1)
19AR_CLIENT_TYPE_IMPORT_CMDarimportcmd
20AR_CLIENT_TYPE_REPORT_PLUGINReport creator plug-in
21AR_CLIENT_TYPE_ALERTAlert tool
22AR_CLIENT_TYPE_MAIL_DAEMONNew AR Mail Daemon, not armaild
23AR_CLIENT_TYPE_SIGNALarsignal
24AR_CLIENT_TYPE_DEBUGGERdebugger
25AR_CLIENT_TYPE_OBJSTRobject store API
26AR_CLIENT_TYPE_OBJSTR_SYNCobject store sync utility
27AR_CLIENT_TYPE_SERVER_ADMIN_PLUGINServer Admin plugin
28AR_CLIENT_TYPE_SIM_PUBLISHING_SERVERBMC Sim Publishing server
29AR_CLIENT_TYPE_SIM_SMEBMC Sim Service Model editor
30AR_CLIENT_TYPE_CMDB_ENGINECMDB Engine
31AR_CLIENT_TYPE_CMDB_DRIVERCMDB Driver
32AR_CLIENT_TYPE_RECON_ENGINEBMC Atrium Core Reconciliation Engine
33AR_CLIENT_TYPE_ASSIGNMENT_ENGINEBMC Remedy Assignment Engine
34AR_CLIENT_TYPE_WEBSERVICEWebservice
35AR_CLIENT_TYPE_NORMALIZATION_ENGINEBMC Atrium Core Normalization Engine
36AR_CLIENT_TYPE_DEVELOPER_STUDIO

Developer Studio

37AR_CLIENT_TYPE_FT_TEXT_READERFT Text Reader
38AR_CLIENT_TYPE_ATRIUMSSOBMC Atrium Single Sign-On
39AR_CLIENT_TYPE_MIGRATORBMC Remedy Migrator
40AR_CLIENT_TYPE_UDMAR UDM Adapter
41AR_CLIENT_TYPE_RKM_OPERATIONSRKM Operations plugin
42AR_CLIENT_TYPE_RKM_FORM_PERMISSIONSRKM Form Permissions plugin
43AR_CLIENT_TYPE_RKM_DOCUMENT_MIGRATORRKM Document Migrator plugin
44AR_CLIENT_TYPE_RKM_FILE_SYSTEMRKM File System plugin
45AR_CLIENT_TYPE_RKM_FILE_SYSTEM_SYNCRKM File System Sync plugin
46AR_CLIENT_TYPE_RKM_GROUPRKM Group plugin
47AR_CLIENT_TYPE_RKM_REGISTRATIONRKM Registration plugin
48AR_CLIENT_TYPE_ASSET_SWLM_RULE_ENGINEAsset SWLM Rule Engine plugin
49AR_CLIENT_TYPE_ASSET_SOFTWARE_USAGEAsset Software Usage plugin
50AR_CLIENT_TYPE_ASSET_RLE_CONFIGAsset RLE Configuration plugin
51AR_CLIENT_TYPE_ASSET_CHARGE_BACKAsset Charge Back plugin
52AR_CLIENT_TYPE_ITSM_COMMONITSM Common plugin
53AR_CLIENT_TYPE_ITSM_CAIITSM CAI plugin
54AR_CLIENT_TYPE_ITSM_UTILITYITSM Utility plugin
55AR_CLIENT_TYPE_ITSM_APPQUERYITSM AppQuery plugin
56AR_CLIENT_TYPE_ITSM_NEXT_IDITSM Next ID plugin
57AR_CLIENT_TYPE_ATRIUM_INTEGRATORBMC Atrium Integrator
58AR_CLIENT_TYPE_ADDMADDM
59AR_CLIENT_TYPE_BPPMBPPM
60AR_CLIENT_TYPE_ODAAR ODA
61AR_CLIENT_TYPE_MYITBMC Digital Workplace
62AR_CLIENT_TYPE_SERVICE_CONTEXTService Context Plug-in
63AR_CLIENT_TYPE_ATRIUM_IMPACT_SIMAtrium Impact Simulator Plug-in
64AR_CLIENT_TYPE_UNIFIED_SERVICE_MODELUnified Service Modeling Plug-in
65AR_CLIENT_TYPE_NOTIFICATION_ENGINENotification Engine Plug-in
66AR_CLIENT_TYPE_DEPRECATIONDeprecation Plug-in
67AR_CLIENT_TYPE_DYNAMIC_SERVICE_MODELDynamic Service Modeling Plug-in
68AR_CLIENT_TYPE_DRIFT_MANAGEMENTDrift Management
69AR_CLIENT_TYPE_FEDERATIONFederation Plug-in
70AR_CLIENT_TYPE_EVENT_ENGINE_CHANNELSEvent Engine Channels Plug-in
71AR_CLIENT_TYPE_SG_MANAGEMENT_UTILITYServer Group Management Utility Plug-in
72AR_CLIENT_TYPE_SG_MANAGEMENT_ACTIONServer Group Management Action Plug-in
73AR_CLIENT_TYPE_FILE_DEPLOYERFile Deployer
3999AR_CLIENT_TYPE_END_OF_PRODUCTEnd of Product
4000AR_CLIENT_TYPE_UNPRODUCTIZED_STARTDriver (sample program)
4001AR_CLIENT_TYPE_DISPATCHERDistributor of application
4002AR_CLIENT_TYPE_HELParhelp
4003AR_CLIENT_TYPE_JANITORarjanitor
4004AR_CLIENT_TYPE_MENUarmenu
4005AR_CLIENT_TYPE_STRUCTarstruct
4006AR_CLIENT_TYPE_TEXTartext
4007AR_CLIENT_TYPE_SQLEDarsqled
4008AR_CLIENT_TYPE_CHANGE_SELarchgsel
4009AR_CLIENT_TYPE_CHANGE_IDarchgid
4010AR_CLIENT_TYPE_LABELarlabel
4011AR_CLIENT_TYPE_INSTALLERAR System Installer
4012AR_CLIENT_TYPE_RIKRemedy Install Kit (RIK)
4013AR_CLIENT_TYPE_SMART_REPORTINGSmart Reporting
4014AR_CLIENT_TYPE_JDBC_DRIVERJDBC Driver
4015AR_CLIENT_TYPE_D2PDeployment Console
4016AR_CLIENT_TYPE_GDPRPersonal data protection utility
4017AR_CLIENT_TYPE_PALM_PILOT_PARALLEL

Smart IT special use case for customer lookup

4018AR_CLIENT_TYPE_HEALTH_MONITORSynthetic monitoring tool
4019AR_CLIENT_TYPE_PLUGIN_SERVERJava plugin server
4020AR_CLIENT_TYPE_PROGRESSIVE_APPProgressive Views
4021AR_CLIENT_TYPE_HELIX_DASHBOARD

BMC Helix Dashboards

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Comments

  1. Jesus Diaz-ropero simon

    It's important, in PWA views, have a KEYWORD, that shows if the users is "desktop", "mobile" or "tablet" user. Because usually we've to manage something specific for each type in the workflow. Please, explain it to a product manager. Regards.

    Dec 16, 2022 06:13
    1. Anagha Deshpande

      Hello Jesus Diaz-ropero simon ,

      Thanks for your feedback. We will work on this.

      Also, please feel free to share your idea on BMC Community. Click here to access BMC Community.

      Regards,

      Anagha

      Dec 23, 2022 03:54
  2. Carlos Rubio Benito

    Hello

    In some tests we have done we have seen the client type 78, but it is not in the list. Do you know what is the client type 78?

    Thanks

    May 13, 2024 03:46