This documentation supports the 21.3 version of Action Request System.

To view an earlier version, select the version from the Product version menu.

Running AR System application processes from an active link

AR System server  provides a set of workflow commands and application commands that you can call with the Run Process action. These are described in Using Run Process and $PROCESS$ commands.

The process commands named GET-CHANGE-FLAG, SET-CHANGE-FLAG, SET-RO-TYPE, and PERFORM-ACTION-actionName are workflow-specific commands that carry out various workflow actions. These commands are executed on the client when run in active links, and on server when run in a filter or escalation.

Only the server can run the process commands named Application-commandName. To use an Application command in an active link, use a special syntax to identify the server where the command will run:

  • To run the command on the current AR System server , enter:

    @@:<processCommand>
  • To run the command on a different AR System server , enter:

    @<serverName:processCommand>

For active links, when you run a process on a client computer, consider whether you need to verify that the process can run on the client computer. If the process is not available on all hardware platforms and operating systems, you can build a qualification for the active link by using the $HARDWARE$ and $OS$ keywords to verify that the client is running on an appropriate platform or operating system at the time the active link executes. See Using buttons and menu bar items to execute active links for more information.

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