Roles and permissions in BMC Helix Innovation Suite
You can assign users to groups and roles in BMC Helix Innovation Suite to control users' access to the application based on the tasks they need to perform. If you are creating custom groups and roles and not using the default groups created when deploying BMC Helix Innovation Suite, the overall process of providing access has the following steps:
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The process does not include the first step if you are using groups and roles that were automatically created during installation.
Groups are permissions specific to a server while roles are used exclusively in applications. You must map a role to a group based on the level of access you wish to provide to that group. For more information on functional roles and permissions, see the knowledge article - Remedy User Access Guide (Permissions and Functional Roles).
This table includes information about different roles required to run the BMC Helix Innovation Suite and the respective privileges assigned to each role.