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This documentation supports the 21.05 version of Action Request System.
To view an earlier version, select the version from the Product version menu.

AR System 21.05 Troubleshooting

Collecting diagnostics

Use this section for information about gathering  AR System diagnostics such as:

AR System  provides several options to monitor the health and efficiency of the server and its components. Refer to the Logging and monitoring AR System for more information about watching the following components to ensure efficient running of AR System :

  • AR System server
  • Mid Tier
  • Email Engine
  • Assignment Engine
  • Approval Server
  • BMC Atrium CMDB
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Last modified by IDD Robot on Apr 16, 2024
ar_system collecting_diagnostics monitor_efficiency troubleshooting customer_support task

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Troubleshooting
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