Action Request System (formerly known as Remedy Action Request System) is a part of the single-tenant BMC Helix Innovation Suite that consolidates the capabilities of AR System and
BMC Helix Innovation Studio
.
BMC Helix Innovation Suite helps you to develop, build, deploy, and use applications on cloud (SaaS) and on-premises environments. It also helps you to create and automate many business processes without learning a programming language or complex development tools.
BMC Helix Innovation Suite requires fewer resources and improves integration between components.
Learn what’s new or changed for Action Request System 21.02, including new features, urgent issues, documentation updates, and fixes or patches. Also know about license entitlement information for the release.
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Release notes and notices
in BMC Helix Innovation Studio documentation.
The following table lists the enhancements in this release:
Date | Title | Summary |
---|---|---|
March 17, 2021 | 21.02 enhancements | Enhancements available in this release:
|
As an end user, navigate the AR System interface, create and manage reports, work with approval requests, and view data using Remedy Flashboards. | |
As a developer or application programmer, develop or customize a AR System application, navigate the Remedy Developer Studio interface, and move the application to production and distribute the application.
| |
As an administrator, secure the AR System by configuring ports and firewalls, encrypting the system, and setting up passwords.
|
As a developer or application programmer, integrate the AR System forms with any third-party application by using REST API.
|
As an administrator or security administrator, set up user accounts and manage and maintain the system after it is installed and configured. | As an administrator, set up integrations with other BMC products or third-party software. |
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Mid Tier
AR System licenses
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